Dinah Wyeth

Served as primary contact for patients seeking urgent medical advice.

• Assessed patient needs using NHS Pathways system, directing to appropriate healthcare services. Taking on average 45-55 calls per day
• Provided basic health information and guidance, ensuring understanding of available options.
• Captured patient information accurately in computerized systems for efficient follow-up.
• Participated in extensive training to enhance call management and assessment skills.
• Demonstrated compassion and resilience while maintaining composure under pressure.

• Clinical leadership – providing high level of clinical expertise, leadership and management to midwifery, obstetric and theatre teams.
• Take lead in clinical emergencies.
• Manage and coordinate staff in assessment, development and implementation of care for women and babies during shift.
• Assist senior management team in safe and effective running of unit.
• Be professional role model – demonstrating competence and accountability.
• Challenge and manage poor practice using appropriate channels of support with knowledge of midwifery supervision.
• Flexibility and adaptability to manage change during clinical shift.
• Communication skills – adapting to changing situation.
• Application of analytical skills to differing situations.
• Manage complex situations that require analysis, interpretation and comparison of range of options e.g responding to complaints.

• Clinical leadership – providing high level of clinical expertise, leadership and management to midwifery, obstetric and theatre teams.
• Take lead in clinical emergencies.
• Manage and coordinate staff in assessment, development and implementation of care for women and babies during shift.
• Assist senior management team in safe and effective running of unit.
• Be professional role model – demonstrating competence and accountability.
• Challenge and manage poor practice using appropriate channels of support with knowledge of midwifery supervision.
• Flexibility and adaptability to manage change during clinical shift.
• Communication skills – adapting to changing situation.
• Application of analytical skills to differing situations.
• Manage complex situations that require analysis, interpretation and comparison of range of options e.g responding to complaints.