DIMPLE CHERIAN
HARLINGTON HAYES
Summary
Organised and dependable with 10+ years of experience. Successful at managing multiple priorities with positive attitude. Willing to take on greater responsibilities to meet team goals.
Overview
26
26
years of professional experience
1
1
year of post-secondary education
1
1
Certification
Work history
RETAIL ASSITANCE (Volunteering)
Harlington Hospice- Hillingdon
HARLINGTON HAYES
2024.05 - Current
- Assisted shop manager with daily retail operations and item preparation tasks.
- Carried out day-to-day duties accurately and efficiently.
- Sorted and prepared donated goods for sale during daily shop shifts.
- Labelled, tagged, and displayed goods neatly on shelves for shoppers.
- Supported team by demonstrating respect and willingness to help.
- Maintained a professional, positive relationship with consumers and donors daily.
- Managed till counter operations and processed customer transactions accurately.
ADMINSTRATOR
Heal Asher Aram: Reflexology Center.
MUMBAI
2023.01 - 2023.06
- Answer customer phone calls and book appointments for spa services.
- Coordinate visually challenged therapists by recruiting, training, and monitoring support.
- Update Instagram and Facebook content to promote spa services to local clients.
- Oversee spa facilities, equipment care, and cleanliness standards daily.
- Manage books of account with accurate entries, records, and filing.
- Control spa inventory records to track stock levels and usage.
- Handle client complaints promptly and maintain steady customer satisfaction.
- Follow health and safety regulations across spa areas and procedures.
- Build follow-ups and maintain customer relationships after visits.
- Create shifts, motivate teams, and deliver continuous staff training.
Purchase officer
Fleet Management Ltd.
MUMBAI
2005.04 - 2019.02
- Entered spare parts data into system and maintained inventory records.
- Managed time for material delivery tasks and scheduling.
- Handled vendor email correspondence and phone calls for queries, orders.
- Created purchase orders and processed new requisitions for spare parts.
- Oversaw senior management transport hotel reservations and travel planning.
- Applied critical thinking analysis and logical reasoning during emergencies.
- Adapted to new software platforms and systems as directed by management.
- Coordinated itineraries and scheduled appointments for travel.
- Managed vendor relationships and negotiated contract terms.
- Supported annual budget preparation.
Ship Administration Officer
Ind-Aust Maritime Pvt. Ltd
MUMBAI
2000.04 - 2004.01
- Executed document audits and prepared technical documentation to ensure shipment readiness.
- Maintained ship certificate records and updated documentation for compliance tracking.
- Coordinated logistics courier troubleshooting by analysing tracking information to resolve shipment exceptions.
- Oversaw accounts receivable, accounts payable, cash flow, and general ledger to maintain financial accuracy.
- Managed budget handling and maintained vouchers for audit-ready expense support.
- Processed day-to-day accounting tasks by preparing and submitting vendor invoices electronically.
- Prepared and submitted vendor payments to support timely supplier settlement.
- Issued purchase orders on time through the AMOS system.
- Completed account reconciliation, reporting, and processing of accounting records.
- Maintained supplier databases for regular items and handled float queries with vendors.
- Controlled office supply inventory and issued stock for ongoing use.
- Supported team delivery by assisting with accounting and office tasks.
Education
Bachelor of Arts - ECONOMICS
MUMBAI UNIVERSITY
INDIA 1994.06 - 1995.03
Skills
- Sales support
- Customer relations
- Inventory management
- Logistics Planning
- Reporting and documentation
- Team Coordination
- Multitasking skills
- Interpersonal skills
Affiliations
- GARDENING, DANCING, MUSIC
Certification
ISM certified course (International Safety Management) by Indian Register of Shipping.
Languages
English
Fluent
Timeline
RETAIL ASSITANCE (Volunteering)
Harlington Hospice- Hillingdon
2024.05 - Current
ADMINSTRATOR
Heal Asher Aram: Reflexology Center.
2023.01 - 2023.06
Purchase officer
Fleet Management Ltd.
2005.04 - 2019.02
Ship Administration Officer
Ind-Aust Maritime Pvt. Ltd
2000.04 - 2004.01
Bachelor of Arts - ECONOMICS
MUMBAI UNIVERSITY
1994.06 - 1995.03