Summary
Overview
Work History
Skills
Accomplishments
Languages
Timeline
Work Availability
Additional Experience
Personal Information
IT Skills
Additional Experience
Personal Information
DIMITRIS FRANCIS

DIMITRIS FRANCIS

There are no secrets to success. It is the result of preparation, hard work, and learning from failure.
Colin Powell

Summary

Results-driven sales and business development professional with a proven track record of consistently surpassing sales targets and driving revenue growth. Demonstrates expertise in strategic planning, market analysis, and identifying lucrative business opportunities. Possesses exceptional skills in consultative sales, stakeholder management, and team leadership. Known for building and nurturing strong client relationships. Committed to delivering outstanding performance and achieving exceptional results.

Overview

15
15
years of professional experience

Work History

Payment Consultant

Take Payments
06.2024 - 08.2024
  • Conducted field sales through area selection and cold knocking.
  • Delivered in-person product presentations, addressing objections effectively.
  • Completed intensive training in payment solutions and sales strategies.

HEAD OF TELESALES

Dental by Design
08.2023 - 03.2024

• Managed a small telesales team, overseeing inbound enquiries via email, calls and website traffic.

• Identified patient treatment needs, qualified leads, and facilitated the booking of consultations.

• Successfully generated additional revenue by proactively following up with past enquiries, capitalizing on untapped opportunities.

• Streamlined operations and optimized lead quality by collaborating with Marketing and Treatment Coordinators, resulting in seamless patient management and enhanced service delivery.

• Developed comprehensive induction materials to streamline onboarding processes for new team members.

• Provided insightful monthly and daily reports on inbound traffic and booking statistics, facilitating informed decision-making and contributing to overall clinic success.

Business Development Executive

Work Tech Group
10.2021 - 01.2023

• Conducted 60+ daily cold calls and sent 20-30 personalized emails to high-value prospects, resulting in a robust sales pipeline.

• Booked meetings with C-level decision makers across Operations, HR, and Finance roles to promote three different products offered by the Work Tech Group: FASTpaye (financial well-being software), Shopworks (workforce management system), and Solved by AI (predictive tool for employee retention).

• Qualified leads through effective research and analysis, ensuring a high level of prospect fit for the company's products.

• Collaborated closely with cross-functional teams to ensure successful product implementation, contributing to a 15% increase in client satisfaction.

• Built and maintained strong relationships with key stakeholders, resulting in a 20% increase in client retention.

• Analyzed market trends and customer needs to identify new business opportunities, contributing to a 15% growth in market share.

SALES EXECUTIVE

Chelsea Motorcycles Group
09.2019 - 11.2020

• Developed and executed targeted sales strategies, resulting in a 25% increase in revenue and a 15% expansion of the customer base.

• Consistently exceeded monthly sales targets, achieving an average of £120k in monthly sales.

• Implemented customer loyalty programs, leading to a 20% increase in customer retention.

• Conducted competitor analysis and market research, resulting in the identification of new market segments and a 10% increase in market share.

TEAM LEADER / SECURITY CONSULTANT

Verisure
03.2017 - 05.2018

• Ranked among the top 5 sellers in the company, consistently exceeding sales targets by 30%.

• Mentored and motivated a team of 5 direct reports, resulting in a 20% increase in team productivity.

• Strengthened customer relationships and achieved a 15% increase in customer satisfaction through effective communication and personalized solutions.

• Successfully negotiated and closed major deals with high-profile clients, generating over £300k in revenue.

CORPORATE SALES MANAGER

Travco LLC DUBAI
01.2013 - 01.2016

• Coordinated a team of Travel Agents/Consultants, providing guidance and motivation to drive performance and achieve sales goals.

• Developed and implemented sales strategies to penetrate new markets and expand customer base.

• Cultivated and maintained strong relationships with key clients and stakeholders, ensuring long-term partnerships and repeat business.

• Demonstrated strong negotiation and sales closing skills, securing major deals with key clients and driving business growth.

BUSINESS OWNER

Movie World DVD Club & Electronics
01.2011 - 01.2014

• Successfully managed and operated a retail shop, overseeing all aspects of the business operations.

• Led a team of 10 employees, providing guidance, training, and motivation to maximize productivity and sales performance.

• Implemented effective marketing strategies to enhance brand awareness and drive customer acquisitions.

• Provided excellent customer service, fostering positive customer experiences and building long-term loyalty.

• Evaluated suppliers by assessing quality, timeliness, and compliance of deliveries to maintain tight cost controls and maximize business operational efficiency.

• Reduced budgetary expenditures by effectively negotiating contracts for more advantageous terms while overseeing pricing and stock control.

SALES MANAGER

BLU CAFÉ Wholesale
01.2010 - 01.2011

• Coordinated a team of Travel Agents/Consultants, providing guidance and motivation to drive performance and achieve sales goals.

• Developed and implemented sales strategies to penetrate new markets and expand customer base.

• Cultivated and maintained strong relationships with key clients and stakeholders, ensuring long-term partnerships and repeat business.

• Demonstrated strong negotiation and sales closing skills, securing major deals with key clients and driving business growth.

Skills

  • Business Development
  • Lead Generation and Conversion
  • Problem Solving
  • Client Consultations
  • Stakeholder Management & Consultations
  • Pipeline Development
  • Customer Acquisition
  • Sales and Marketing
  • Training and Development
  • Team Leadership
  • Competitor Analysis
  • Analysis Negotiation and Closing Skills

Accomplishments

  • Achieved an average monthly revenue of 1.5 Million AED as a Sales Manager at Travco, contributing to significant business growth.
  • Successfully doubled clinic's revenue since joining, reaching a peak of £250,000, a substantial improvement from the previous highest revenue, while concurrently achieving an exceptional conversion rate of 46.6%, surpassing industry standards and driving substantial revenue growth at Dental by Design.
  • Consistently ranked as the Top Seller at WorkTech Group.
  • Selected as a top-performing seller in the top 5 out of 165 sellers at Verisure, then promoted to the role of Team Leader, overseeing 10 branches and setting new standards for sales excellence.
  • Achieved a 100% conversion rate at Verisure on warm leads, surpassing sales targets and contributing to overall team success.

Languages

Greek
Native language
English
Proficient
C2

Timeline

Payment Consultant - Take Payments
06.2024 - 08.2024
HEAD OF TELESALES - Dental by Design
08.2023 - 03.2024
Business Development Executive - Work Tech Group
10.2021 - 01.2023
SALES EXECUTIVE - Chelsea Motorcycles Group
09.2019 - 11.2020
TEAM LEADER / SECURITY CONSULTANT - Verisure
03.2017 - 05.2018
CORPORATE SALES MANAGER - Travco LLC DUBAI
01.2013 - 01.2016
BUSINESS OWNER - Movie World DVD Club & Electronics
01.2011 - 01.2014
SALES MANAGER - BLU CAFÉ Wholesale
01.2010 - 01.2011
IEK AKMI - Associate of Arts, Music Technical Industry
09.2007 - 09.2009
City Unity College - Bachelor of Science, Computer Science
09.2004 - 01.2007

Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Additional Experience

  • Military Service: Greek Army (2009–2010) – Developed discipline and teamwork skills.
  • Purchasing Manager: Smoke-e (2016–2017) – Reduced stock costs by 15%.
  • HR Associate: Municipality of Greece & National Channel of Greece (ERT) (2004–2009) – Improved productivity through policy optimization.
  • Supervisor: Dishpatch(2020-2021) –Staff management & inventory control.

Personal Information

Hobbies: Singing, Song Writing,Video editing,Chess.

IT Skills

• MS Office (Word,Excel,Powerpoint)

• Video Editing (Adobe PremierePro)

• Image Editing (Adobe Photoshop)

• CRM systems (Salesforce, Pyramid, Zoho, Cognism etc.)

• Data Analysis

• Digital Marketing

Additional Experience

  • Military Service: Greek Army (2009–2010) – Developed discipline and teamwork skills.
  • Purchasing Manager: Smoke-e (2016–2017) – Reduced stock costs by 15%.
  • HR Associate: Municipality of Greece & National Channel of Greece (ERT) (2004–2009) – Improved productivity through policy optimization.
  • Supervisor: Dishpatch(2020-2021) –Staff management & inventory control.

Personal Information

Hobbies: Singing, Song Writing,Video editing,Chess.

DIMITRIS FRANCIS