Summary
Overview
Work history
Education
Skills
Languages
Custom
Personal Information
Timeline
Generic

Dilshi Shehani

Wembley Park,United Kingdom

Summary

Resourceful employee with outstanding knowledge to develop and maintain healthy customer pipeline. Consistently works to attract new business opportunities. Talent in administrative oversight, recruitment processes and customer service improvements.

Overview

7
7
years of professional experience
2025
2025
years of post-secondary education

Work history

Team member

KFC
Paddington, City of Westminster
03.2025 - Current
  • Managed cash register transactions for accurate record keeping.
  • Ensured workplace cleanliness with regular maintenance tasks.
  • Organised staff rota to ensure smooth operation of duties.
  • Displayed teamwork skills to improve overall productivity.
  • Facilitated customer relations for increased brand loyalty.
  • Reduced waste by implementing recycling initiatives.
  • Developed training programs, leading to skill enhancement.
  • Optimised inventory control for streamlined operations.

Hotel receptionist

Bridge Park Hotel
London, United Kingdom
10.2024 - Current
  • Maintained security measures, protecting guest personal information and privacy.
  • Maintained clean and organised reception area, creating a welcoming atmosphere.
  • Managed room availability charts to ensure zero overbooking.
  • Handled telephone enquiries professionally, delivering accurate information about the hotel and its services.
  • Improved customer satisfaction for providing timely assistance during stay.
  • Managed lost property system effectively to return misplaced items quickly.
  • Streamlined check-in procedure by efficiently handling guest documents.
  • Facilitated easy communication with non-English speaking guests using translation skills when necessary.

Import Commercial Executive

SINGER (SRI LANKA) PLC - FACTORY COMPLEX
01.2022 - 07.2024
  • Establishing and maintaining relationships with suppliers.
  • Forecasting and planning procurement needs based on production schedules, inventory levels, and business requirements.
  • Preparing and issuing purchase orders.
  • Monitoring and tracking order status to ensure timely delivery.
  • Resolving any issues related to delays, shortages, or discrepancies.
  • Ensuring compliance with budgetary constraints and financial guidelines.
  • Ensuring purchased goods and services meet quality standards and specifications.
  • Coordinating with quality control teams to conduct inspections and audits.
  • Collaborating with inventory management teams to maintain optimal inventory levels.
  • Managing stock levels to prevent shortages or overstock situations.
  • Working closely with finance, production, logistics, and other departments to align purchasing activities with organizational needs.
  • Supporting new product development by sourcing materials or components.
  • Staying updated on industry developments, regulations, and technological advancements that impact procurement.

Commercial Officer

01.2021 - 12.2021
  • Monitored market trends for informed decision making.
  • Identified potential commercial opportunities with thorough market analysis.
  • Implemented cost-saving initiatives by renegotiating existing contracts.
  • Participated actively in strategic planning meetings, contributing valuable insights based on market research.
  • Developed new supplier relationships to strengthen supply chain.
  • Streamlined procurement processes for enhanced operational efficiency.

Trainee Commercial Assistant

PUWAKARAMBA GROUP OF COMPANIES
06.2018 - 12.2020
  • Company Overview: SRI LANKA.
  • Calling for PI, checking & confirming PI (approval PI) & update import price list.
  • Open the L/C & TT & Apply for insurance.
  • Sending L/C & TT to the suppliers & Follow-up shipping details.
  • Sent copy documents to the shipping line and called for a guarantee or original documents.
  • Checking all clearance charge bills & following up the Shipments.
  • SRI LANKA.

Education

OTHM Level 07 Diploma - Logistic and Supply Chain Management

ICBT Campus

Diploma - Business IT

Siksil Institute of Business & Technology (Pvt)

G.C.E Advanced Level Examination - undefined

Examination Department of Sri Lanka

G.C.E Ordinary Level Examination - undefined

Examination Department of Sri Lanka

Certificate Course - Import & Export Procedure and Practice (English)

Institute of Supply Chain Material Management (Sri Lanka)

Certificate Course - Purchasing Management

Institute of Supply Chain Material Management (Sri Lanka)

Skills

  • Financial Acumen
  • Purchasing & Procurement
  • Contract Management
  • Legal Knowledge
  • Project Management
  • Scheduling
  • Customer Service
  • MS Office
  • Relationship Building
  • Problem-Solving
  • Market Research
  • Attention to Detail
  • Financial Forecasting
  • Business Development
  • Contract Negotiation
  • Importing and Exporting
  • Ethical Conduct
  • Risk Management
  • Process Improvement
  • Calendar Management
  • Accounts Receivable
  • Strategy Development
  • Multitasking
  • Data Analytics

Languages

English
Sinhala

Custom

Available upon request.

Personal Information

Title: Import Commercial Executive

Timeline

Team member

KFC
03.2025 - Current

Hotel receptionist

Bridge Park Hotel
10.2024 - Current

Import Commercial Executive

SINGER (SRI LANKA) PLC - FACTORY COMPLEX
01.2022 - 07.2024

Commercial Officer

01.2021 - 12.2021

Trainee Commercial Assistant

PUWAKARAMBA GROUP OF COMPANIES
06.2018 - 12.2020

Diploma - Business IT

Siksil Institute of Business & Technology (Pvt)

G.C.E Advanced Level Examination - undefined

Examination Department of Sri Lanka

G.C.E Ordinary Level Examination - undefined

Examination Department of Sri Lanka

Certificate Course - Import & Export Procedure and Practice (English)

Institute of Supply Chain Material Management (Sri Lanka)

Certificate Course - Purchasing Management

Institute of Supply Chain Material Management (Sri Lanka)

OTHM Level 07 Diploma - Logistic and Supply Chain Management

ICBT Campus

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