Dilshani Mendis

Processing applications, student amendments, complex case management and CAS statements, liaising with university academic and professional staff, conducting student interviews, maintaining high attention to detail whilst processing applications in line with Higher Education and UKVI regulations. and dealing with other student recruitment agents.

Worked as the first point of contact for email, telephone and in-person enquiries, coordinating meetings, compiling agendas, taking minutes and distributing documents. provided an efficient and confidential administrative support to the management of the Slough Borough council on regular basis by reconciling payments, maintaining data, inquires and other communications.

Managed company correspondence, including phone calls, emails, letters and packages, handled bookkeeping, budgeting and billing cycles for the business, scheduled appointments, conducted data entry, managed inventory of various supplies, assisted with salary preparation for the staff, managed and controlled supply inventory to ensure timely ordering or requisition of depleted or low-level stock.

Executed strategies related to marketing and corporate communications network-wide through social media to support the Airline’s commercial objectives, Involved in establishing and training social media customer relationship team of SriLankan Airlines, maintained collaborations with popular travel influencers from various countries (India, UK, UAE, China, Germany, USA, Australia, etc.) and organized familiarization tours for their travel.~

Planned and executed a special airport-based campaign at Bandaranayke International airport, in order to rebuild Sri Lanka tourism post-Easter attack 2019, have undergone crisis communications training periodically conducted by the Airline, both through internal and external facilitators.