Dilpreet Kaur
Arlesey
Summary
A logical, solution-focused professional with a passion for delivering exceptional customer service. Proficient in building relationships, empowering teams, and driving operational excellence. Dedicated to creating meaningful connections and continuously enhancing knowledge and skills in fast-paced, customer-focused environments.
Confident HR Intern skilled in preparing and filing accurate documents and reports for dependable HR support. Works with accuracy and order to meet strict deadlines. Collaborative and cooperative for positive, productive staff and stakeholder communication.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Human Resources Intern
Biz Staffing Comrade Pvt Ltd
Delhi , india , India
08.2024 - 09.2024
- Managed team schedules and over 45 customer calls per day and performance reviews
- Collaborated with cross-functional departments to optimize operational efficiency
- Assisted in training and onboarding processes to ensure team readiness.
- Analysed talent data and reported key insights to senior leaders.
- Helped to conduct employee engagement surveys using Google Forms and Sheets.
- Supported business continuity by updating and maintaining HR database with accurate employee data.
French Teacher, Tutor
self employed
Patiala, India
11.2023 - 01.2024
- Delivered customized lessons to students, enhancing language skills and confidence
- Implemented engaging teaching methods to ensure effective learning.
English Teacher, Tutor
Patiala
01.2023 - 08.2023
- Conducted interactive sessions to improve communication and comprehension skills
- Tailored teaching techniques to meet diverse learner needs.
Education
Bachelor's - English Honours
Punjabi University
05.2020 - 05.2024
French Language - Intermediate Level (B1)
Alliance Française de Delhi
07.2020 - 05.2024
Master's - International Business
University of Bedfordshire
London, united kingdom 11.2024 -
Skills
- Team Leadership and Development
- Customer Service Excellence
- Conflict Resolution and Problem Solving
- Schedule and Resource Planning
- Adaptability and Change Management
- Employee engagement strategies
- Communications in hr context
- Customer service excellence
Certification
- French Language Training (B1 Intermediate), Alliance Française de Delhi
- Digital Marketing and Google Ads
Additional Information
Experienced in working with diverse teams and fostering a collaborative environment., Skilled in delivering exceptional customer experiences and meeting performance targets.
Languages
English
Fluent
French
Intermediate
Punjabi
Fluent
Hindi
Fluent
Personal Information
Date of birth: 06/08/02
Timeline
Master's - International Business
University of Bedfordshire
11.2024 -
Human Resources Intern
Biz Staffing Comrade Pvt Ltd
08.2024 - 09.2024
French Teacher, Tutor
self employed
11.2023 - 01.2024
English Teacher, Tutor
01.2023 - 08.2023
French Language - Intermediate Level (B1)
Alliance Française de Delhi
07.2020 - 05.2024
Bachelor's - English Honours
Punjabi University
05.2020 - 05.2024
- French Language Training (B1 Intermediate), Alliance Française de Delhi
- Digital Marketing and Google Ads
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