Dilpreet Kaur

Energetic and collaborative individual with a passion for teamwork and customer satisfaction. Recognizes the importance of effective communication and problem-solving in achieving organizational goals. Committed to making a meaningful impact on team objectives by fostering positive customer relationships and contributing to their satisfaction and loyalty. Friendly and empathetic, possesses excellent communication skills and is dedicated to providing outstanding service and support. Solid understanding of customer needs and conflict resolution, coupled with strong problem-solving abilities, aims to drive success and foster positive outcomes in a new field where these abilities can be utilized. Developed key skills in a fast-paced, customer-focused environment, including active listening and conflict resolution, with a proven track record of maintaining customer satisfaction through effective communication. Personable, positive, and possesses excellent problem-solving abilities. Strong knowledge of customer service principles and proficiency in using CRM software, dedicated to creating positive customer experiences and resolving issues effectively.