Summary
Overview
Work History
Education
Skills
Certification
Key Highlights
Security Clearance
Personal Information
Timeline
Generic
Dilip Mishra

Dilip Mishra

Summary

Highly Experienced and commercially focussed IT leader with 25+ years of success in Project and Program Management delivering large-scale technology programs across both public and private sectors that includes substantial experience in central government organisation (MoD, MoJ, DWP). Holds active SC-Level Security Clearance (MoD), enabling eligibility for secure government projects. Extensive experience in stakeholder management, financial planning, and governance. Proven track record of executing multimillion-dollar programs. Adept at managing cross-functional teams, optimizing resources, and ensuring program alignment with business objectives. Specialized in driving Agile transformations, implementing robust risk management and compliance frameworks.

Overview

18
18
years of professional experience
1
1
Certification

Work History

Account Delivery Lead

DXC Technologies
09.2022 - 12.2024
  • Led and managed the board-level internal and external client meetings, reviews and reporting
  • Led the execution of IT delivery for large-scale programs, migration, transition and transformation ensuring alignment with business goals and governance standards
  • Managed program documentation, status reports, and risk logs to maintain transparency and effective communication with stakeholders
  • Extensive delivery experience on Virtual Private Cloud, Private and Public cloud platforms - AWS, Azure with responsibility of meeting SLAs and KPIs
  • Managed the contract and commercial engagements with the clients including contract extensions worth $7m
  • Managed financial planning and budgets, tracking expenditures to optimize costs and ensure timely, within-budget delivery

Account Delivery and Program Lead

DXC Technologies
01.2018 - 08.2022
  • Directed the delivery of IT delivery of TCV $35m out of which $15M portfolio of critical programs, optimising cost and resources to achieve 10-20% cost reduction while maintaining quality and performance
  • Transitioned key systems and services to Agile, improving delivery speed and efficiency by 20-30%
  • Managed and mentored Project Managers, PMO office, Service, Technical and Security teams with resources up to 52 IT professionals
  • Led the Program Steering Committee weekly meetings and Client Governance Board on monthly basis aligning the business objectives in multi-vendor eco-system
  • Delivered consistent program performance metrics, led reviews with stakeholders using tools including Jira, Office 365 and Power BI
  • Championed risk management and change controls by identifying potential roadblocks, executing mitigation strategies, and maintaining risk registers
  • Developed and implemented full IT Release cycle adhering to the clients governance cycle
  • Led overview of the Project Delivery Framework for a major defence client providing 40-50% efficiency in small and medium project delivery

Test Program Lead

DXC Technologies (formerly Hewlett-Packard Enterprises)
11.2016 - 12.2017
  • Successfully delivered mission-critical systems under high pressure, improving client confidence and achieving program objectives
  • Drove cost optimization strategies, resulting in 33% savings through efficient resource allocation
  • Strengthened collaboration with senior stakeholders, improving satisfaction metrics and delivery timelines

Client/Programme Manager

Hewlett-Packard UK
07.2016 - 10.2016
  • Managed strategic planning and bid quality enhancements, driving revenue growth and client satisfaction
  • Developed and executed program sourcing and pipeline management to streamline project delivery processes

Bid Manager / Project Team Lead

CSC & Hewlett-Packard UK
11.2010 - 06.2016
  • Secured $26M in new business through successful bids for high-profile clients, including Ministry of Defence and Rolls-Royce
  • Managed tender and contract management (RFP/RFQ) processes, ensuring alignment with client requirements and compliance standards

Project Lead

CSC Computer Sciences
04.2007 - 11.2010
  • Delivered global SAP and virtual warehousing systems, ensuring compliance with international standards and client requirements
  • Databases and SQL used

Education

Executive MBA - Leadership & Finance

University of West of Scotland

B.S. - Computer Science & Engineering

Skills

  • Program Setup
  • Planning & Tracking
  • Financial Oversight
  • Budget Management
  • Reporting
  • Change Control
  • Leading client governance boards
  • Managing internal and external stakeholders
  • Ensuring transparency
  • SAFe Agile
  • Scrum
  • Service Transition to Agile Framework
  • C-Suite Engagement
  • Cross-Functional Team Leadership
  • Vendor Relations
  • Contract Management
  • Resource forecasting
  • Financial models
  • Budget optimization
  • Cost reduction strategies
  • Commercial focus
  • MS Azure
  • AWS
  • Salesforce
  • Oracle
  • Cloud Platforms (PaaS/IaaS)
  • JIRA
  • Power BI
  • MS Office 365
  • Conceptual knowledge of Data Lakes
  • SQL
  • Databases

Certification

  • Agile Training
  • Scrum Master Training
  • PMP Training
  • ITIL 4 Foundation Training
  • AWS Certified Cloud Practitioner Training

Key Highlights

  • Governance Leadership: Led Program Steering Committees and Governance Boards for high-profile clients, ensuring effective oversight and alignment with strategic goals at the contracted frequency.
  • Risk & Compliance Management: Managed risk registers, executed risk mitigation strategies, and ensured program governance adherence, meeting internal and external compliance standards.
  • Agile Transformation: Spearheaded the transition to Agile for critical systems, improving delivery time and efficiency, while ensuring full alignment with governance frameworks gaining 20-30% efficiency.
  • Financial Oversight & Optimization: Managed program budgets and financial planning, consistently delivering projects on time and within budget while achieving cost optimization goals of 10%.

Security Clearance

SC-Level Security Clearance (MoD)

Personal Information

Citizenship: British Citizen

Timeline

Account Delivery Lead

DXC Technologies
09.2022 - 12.2024

Account Delivery and Program Lead

DXC Technologies
01.2018 - 08.2022

Test Program Lead

DXC Technologies (formerly Hewlett-Packard Enterprises)
11.2016 - 12.2017

Client/Programme Manager

Hewlett-Packard UK
07.2016 - 10.2016

Bid Manager / Project Team Lead

CSC & Hewlett-Packard UK
11.2010 - 06.2016

Project Lead

CSC Computer Sciences
04.2007 - 11.2010

B.S. - Computer Science & Engineering

Executive MBA - Leadership & Finance

University of West of Scotland
Dilip Mishra