Dilini Wickramasinghe
High Wycombe,Buckinghamshire
Summary
Highly skilled professional with extensive expertise in residential conveyancing, including sale, purchase, shared ownership, stair casing, help to buy, right to buy, new build, transfer of equity and remortgage. Demonstrates exceptional client service orientation and proficiency in due diligence execution and risk assessment. Adept at proactive time management and case management with a strong understanding of regulatory compliance. Known for critical decision making and the ability to handle complex conveyancing matters efficiently.
Versatile Senior Manager specialized in Conveyancing and skilled at planning, implementing and overseeing key improvements to drive business growth and efficiency. History of cultivating open culture with free exchange of information. Pursuing new professional challenges with growth-orientated company.
Overview
8
8
years of professional experience
5
5
years of post-secondary education
Work History
Senior Manager - Conveyancing
MUVE
Richmond, London
11.2022 - Current
- Streamlined operations by introducing efficient resource management strategies.
- Established robust customer relationships for long-term business growth.
- Enhanced team performance with regular coaching and feedback sessions.
- Implemented cost-saving initiatives to drive profitability.
- Improved staff productivity through effective workforce management techniques.
- Facilitated cross-functional collaboration leading to improved operational efficiency.
- Mentored junior managers, fostering a culture of continuous learning.
- Successfully managed risk assessment procedures by adopting industry best practices.
- Ensured regulatory compliance through meticulous auditing procedures.
- Fostered a positive work environment that encouraged creativity and innovation.
- Managed conflict resolution within teams, ensuring smooth workflow.
- Forecasted operational needs and allocated resources to meet business demands.
- Monitored team performance and provided constructive feedback to address challenges.
- Managed daily workflow, delegating tasks to support seamless operations.
- Assisted HR personnel with recruitment, hiring and training highly effective teams.
- Collaborated with customer service teams to collect and evaluate customer feedback, implementing improvements to address customer pain points.
Conveyancing Manager
MUVE
Nawala, Colombo Sri Lanka
08.2021 - 11.2022
- Managed team dynamics by implementing conflict resolution strategies.
- Facilitated staff training, resulting in better customer service.
- Boosted department efficiency by streamlining operational processes.
- Supervised project timelines for timely completion.
- Fostered a positive work environment with regular team-building activities.
- Led performance reviews, identified areas for improvement.
- Delegated tasks efficiently to maximise productivity.
- Designed and implemented training to further develop staff based on business goals.
Conveyancer
MUVE/ Connect2law
Kalubowila, Colombo Sri Lanka
05.2019 - 08.2021
- Conducted detailed property research to ensure clear title.
- Drafted and proofread legal documents for accuracy.
- Liaised effectively with solicitors and estate agents to expedite transactions.
- Utilized excellent attention to detail whilst reviewing contracts, ensuring compliance with all regulations.
- Managed multiple case files simultaneously without compromising quality of service.
- Assisted clients in understanding the conveyancing process, fostering a sense of trust and confidence.
- Negotiated terms and conditions of contracts for optimal client outcomes.
- Maintained comprehensive knowledge of current property laws, ensuring accurate advice given at all times.
- Coordinated effectively with banks and building societies to arrange the release of mortgage funds on behalf of clients.
- Demonstrated strong problem-solving abilities when faced with complex property disputes.
- Completed tasks efficiently under tight deadlines, maintaining high quality standards throughout each transaction.
- Interpreted deeds and wills accurately for correct execution of conveyance processes.
- Established open lines of communication with all parties involved in transactions, promoting smooth workflows.
- Adapted quickly to changes in legislation impacting property transfers, updating practices accordingly.
- Worked diligently on land registry applications for successful submissions.
- Investigated potential boundary disputes thoroughly to prevent future issues.
- Provided exceptional customer service during stressful periods of home buying or selling.
- Resolved any arising issues between parties swiftly for uninterrupted process flow.
- Prepared final accounts correctly at completion stage; ensured funds were transferred accurately.
- Kept updated records meticulously, guaranteeing easy retrieval during audits or follow-ups.
- Maintained relationships with current customers and estate agents to encourage new revenue opportunities.
- Delivered excellent service to clients and agents, keeping informed at every stage of case.
- Handled caseload of residential conveyancing work under direction of experienced solicitors.
- Explained complex technical documentation in clear and simple terms to increase client understanding and satisfaction.
- Assisted with opening, progression and closure of residential conveyancing files.
- Researched matters of law relevant to transactions, keeping up-to-date with law changes.
- Handled case documentation safely and securely for optimized client confidentiality.
Attorney-at-Law
Bar Association of Sri Lanka
Colombo, Sri Lanka
08.2016 - 05.2019
- Secured successful outcomes by providing expert legal advice in complex litigation cases.
- Represented high-profile clients for reputation protection and damage limitation.
- Achieved client satisfaction with thorough case research and preparation.
- Drafted key legal documents to facilitate smooth proceedings in court.
- Managed multiple caseloads for efficient progression of legal matters.
- Provided comprehensive legal support to colleagues, enhancing team performance.
- Prepared detailed reports on case progress to keep clients informed and reassured.
- Advocated strongly on behalf of clients, achieving optimal resolutions in disputes.
Education
LLB - Law
University of London
London United Kingdom 02.2009 - 05.2011
Attorney-at- Law - Law
Law College Sri Lanka
Colombo Sri Lanka 07.2013 - 05.2015
Level 6 Diploma in Conveyancing Law and Practice - Conveyancing
SQA
London United Kingdom 09.2023 - 06.2024
Skills
- Client service oriented
- Due diligence execution
- Risk assessment proficiency
- Proactive time management
- Case management expertise
- Regulatory compliance understanding
- Critical decision making
- Ability to handle any Residential Conveyancing matters - Sale Purchase, Shared Ownership, Stair Casing, Help to Buy, Right to Buy, New built, Transfer of Equity and Remortgage, New Build and Auctions
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References
References available upon request.
Timeline
Level 6 Diploma in Conveyancing Law and Practice - Conveyancing
SQA
09.2023 - 06.2024
Senior Manager - Conveyancing
MUVE
11.2022 - Current
Conveyancing Manager
MUVE
08.2021 - 11.2022
Conveyancer
MUVE/ Connect2law
05.2019 - 08.2021
Attorney-at-Law
Bar Association of Sri Lanka
08.2016 - 05.2019
Attorney-at- Law - Law
Law College Sri Lanka
07.2013 - 05.2015
LLB - Law
University of London
02.2009 - 05.2011
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