Summary
Overview
Work History
Education
Skills
Languages
Timeline
GeneralManager
MANOJ SAI

MANOJ SAI

KOLLAM

Summary

Dependable Food Service Worker with solid background in foodservice and related positions. Works effectively within teams on timely, high-quality food preparation to drive patron satisfaction.

Overview

15
15
years of professional experience

Work History

Food Delivery Driver

Kurunji Residency
02.2022 - Current
  • Monitored inventory levels at pickup locations for quality assurance purposes before delivering orders to customers.
  • Drove continuously during shifts, meet deadlines, and achieved high customer satisfaction ratings.
  • Completed daily pre- and post-trip vehicle inspections.
  • Recorded detailed notes on special delivery instructions or requests from customers, ensuring personalized service.
  • Used excellent listening and problem-solving skills to work with customers and quickly resolve concerns.
  • Maintained records of sales and customer information to support accuracy.
  • Managed multiple deliveries simultaneously, maximizing efficiency and productivity.
  • Kept delivery vehicle clean and neat to maintain company's professional reputation.
  • Assisted with sorting and organizing stockroom items.
  • Delivered services to customer locations within specific timeframes.
  • Identified issues, analyzed information and provided solutions to problems.
  • Organized and detail-oriented with a strong work ethic.

Warehouse Worker

Sai Sea Food Supplier
05.2019 - 06.2021
  • Completed cycle counts and monthly inventory.
  • Verified quantity and description of materials received by checking merchandise against packing list.
  • Managed warehouse operations and verified proper shipment procedures.
  • Operated forklift to safely move and safeguard stock and supplies in warehouse.
  • Performed general housekeeping and cleaning tasks.
  • Inspected work areas for cleanliness and obstacles and removed cartons and boxes to keep work areas organized and hazard-free.
  • Drove forklifts, pallet jacks and other equipment to move materials.
  • Operated equipment while observing standard safety procedures.
  • Maintained clean, orderly work environment free of hazards.
  • Developed strong communication and organizational skills through working on group projects.
  • Managed time efficiently in order to complete all tasks within deadlines.

Food Service Worker

Skylark Holidays
03.2015 - 03.2018
  • Leveraged hand-held trays and buffet carts to serve food and beverage items to guests.
  • Maintained effective supply levels by monitoring and reordering food stock and dry goods.
  • Set up and broke down food service lines quickly to maintain service flow.
  • Strictly followed sanitation and food safety guidelines as required by regulatory agencies and company.
  • Developed and maintained positive relationships with customers to enhance service.
  • Replenished condiments, beverages, and supplies while maintaining cleanliness of service areas.
  • Maintained clean, trash-free workspaces to maximize productivity and safety.

Barista

Green Beans Coffee
10.2009 - 12.2013
  • Managed time effectively to balance both front-of-house tasks and back-of-house responsibilities during busy periods.
  • Sanitized equipment and wiped down counters and tables to prevent spread of germs.
  • Completed successful daily cash audits to correctly balance drawers at end of shifts.
  • Controlled line and crowd with quick, efficient service.
  • Used strong analytical and problem-solving skills to develop effective solutions for challenging situations.
  • Restocked display cases with attractive arrangements to promote specialty food items like bagels and muffins.
  • Created wide variety of hot and cold drinks in average shifts with consistently positive customer satisfaction scores.
  • Helped management keep adequate supply on hand by notifying of shortages.
  • Assisted in inventory management to maintain adequate stock levels and reduce wastage.
  • Cleaned counters, machines, utensils, and seating areas daily.
  • Worked flexible hours across night, weekend, and holiday shifts.

Education

Diploma in Hotel Management And Catering Service

Oriental Group of Hotel Management Institutions
Trivandrum, Kerala
03.2002

High School Diploma -

GHSS KULASEKHARAPURAM
Kerala, India
06.2001

Skills

  • Food Handlers Card
  • Food inspection
  • Inventory Management Abilities
  • Food storage practices
  • Bill computation
  • Self Motivation
  • Strong Communication Skills
  • Quick Learner
  • Time Management
  • Supply Inventory Management
  • Safe Food Handling
  • Heavy Lifting Capacity
  • Food and Safety Standards
  • Teamwork and Collaboration
  • Organizational Skills
  • Cleaning and sanitation
  • Working with Diverse People

Languages

Hindi, English, Malayalam, Tamil
Native language

Timeline

Food Delivery Driver

Kurunji Residency
02.2022 - Current

Warehouse Worker

Sai Sea Food Supplier
05.2019 - 06.2021

Food Service Worker

Skylark Holidays
03.2015 - 03.2018

Barista

Green Beans Coffee
10.2009 - 12.2013

Diploma in Hotel Management And Catering Service

Oriental Group of Hotel Management Institutions

High School Diploma -

GHSS KULASEKHARAPURAM

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