DILAXE OSWALD JULIAN
BARRY,South Glamorgan
Summary
Experienced in customer service and hospitality, with a strong understanding of food safety and health protocols. Demonstrates expertise in cash handling, Point of Sale (epos) system operation, and stock rotation. Proficient in kitchen equipment use, food presentation, and waste management. Committed to maintaining high standards of cleanliness and efficiency while ensuring excellent customer satisfaction. Career goal: to leverage extensive skills in a dynamic role within the hospitality industry.
Overview
1
1
year of professional experience
2
2
years of post-secondary education
Work History
Crew member
Pizza Hut
01.2024 - 08.2024
- Maintained immaculate cleanliness standards by regularly cleaning and sanitising workstations.
- Ensured customer satisfaction with prompt and accurate order fulfillment.
- Managed inventory levels for efficient operations during peak hours.
- Prepared food items according to the established recipes maintaining consistency of taste and presentation.
- Operated cash registers accurately, ensuring proper handling of transactions.
- Facilitated smooth flow of customers by effectively managing queues during rush hours.
- Collaborated with team members to maintain a friendly work environment promoting productivity.
- Upheld health and safety guidelines whilst preparing food items preventing cross-contamination risks.
- Coordinated with kitchen staff for timely preparation of orders reducing wait times for customers.
- Executed daily operation procedures ensuring adherence to company's policies.
- Handled high-pressure situations calmly providing solutions promptly.
- Participated in regular stock takes helping manage supplies efficiently.
- Adhered to strict hygiene practices while handling food ensuring safety at all times.
- Trained in food safety and hygiene practices.
- Attended to customers with friendly and accurate service.
- Acted as team player by helping colleagues finish their tasks.
- Maintained clean and sanitary food preparation areas and equipment.
- Prepared food and beverages within target timeframes.
- Achieved excellent customer service by greeting customers and meeting quality expectations.
- Maximised restaurant cleanliness and accessibility.
- Ran orders from kitchen to dining areas.
- Took cash and card payment at checkout, providing correct change and receipts when requested.
- Cleaned food preparation areas, cooking surfaces and utensils throughout shifts.
- Used fryers , grills, and microwaves while following safety guidelines.
- Prepared tea, coffee and carbonated beverages for customers.
Education
ORDINARY LEVEL - HEALTH SCIENCE & MATHS
GOVT HIGHER SECONDARY SCHOOL
01.2018 - 12.2019
DIPLOMA IN FUNDAMENTAL CAKE DECORATING -
K CREATIONS - THE SUGAR STUDIO
04.2023 - 05.2023
DIPLOMA IN ENGLISH LANGUAGE -
BRITISH WAY ENGLISH ACADEMY
01.2019 - 06.2019
Skills
- Customer service
- Food safety understanding
- Cash handling
- Product knowledge
- Time management
- Cleaning expertise
- Health and safety awareness
- Kitchen equipment use
- Hospitality and customer service
- Food presentation
- Dishwasher operation
- Ingredient stock replenishment
- Point of Sale (epos) system operation
- Waste management
- Cleaning protocols
- Stock rotation
Timeline
Crew member
Pizza Hut
01.2024 - 08.2024
DIPLOMA IN FUNDAMENTAL CAKE DECORATING -
K CREATIONS - THE SUGAR STUDIO
04.2023 - 05.2023
DIPLOMA IN ENGLISH LANGUAGE -
BRITISH WAY ENGLISH ACADEMY
01.2019 - 06.2019
ORDINARY LEVEL - HEALTH SCIENCE & MATHS
GOVT HIGHER SECONDARY SCHOOL
01.2018 - 12.2019
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