Dilana Nuerali
Newcastle upon tyne,Tyne and Wear
Summary
A law postgraduate currently seeking a part-time position where I can apply my strong communication skills and commitment to outstanding customer service. I thrive in high-pressure environments and excel at working collaboratively with a team to enhance the customer experience. Available to work up to 20 hours per week, including flexible hours on weekends and holidays.
Overview
6
6
years of professional experience
Work history
Legal Intern
The Grandall Law Firm
06.2020 - 04.2022
- Conducted comprehensive background checks and due diligence for over 30 corporate clients
- Drafted and reviewed over 100 legal documents, ensuring compliance with international trade laws
- Contributed to a 15% increase in efficient case handling for foreign agreement disputes through meticulous research and preparation.
Assistant Clerk
The People’s Court of Changping District of Beijing
03.2018 - 09.2018
- Efficiently managed and catalogued over 500 case files, streamlining the case retrieval process
- Assisted in the preparation of over 200 legal documents, improving court efficiency by 20%.
Psychological Consultant
The People’s Court of Xicheng District of Beijing
09.2016 - 06.2017
- Conducted over 120 sessions of psychological counseling, providing support to individuals undergoing judicial procedures
- Initiated a mental health workshop series, reaching over 50 participants, raising awareness, and reducing case-related stress.
Education
Master’s degree Law (International Trade and Commercial Law) -
Durham University
Bachelor’s degree in Applied Psychology - undefined
China University of Political Science and Law
Bachelor’s degree in Law - undefined
China University of Political Science and Law
Skills
- Customer Service: Capable of efficiently managing up to 50 customer interactions per day with a focus on quality service
- Communication: Fluent in English and Mandarin, with a track record of resolving complex inquiries, demonstrating strong negotiation skills
- Technical: Proficient in Microsoft Office Suite; awarded Level 2 National Computer Skill Certificate
Custom
- Community Service: Contributed over 100 hours to local food drives and charity events, demonstrating commitment to community engagement.
- Culinary Arts: Adept at crafting a diverse range of coffee beverages, with a personal record of serving 60+ customers during peak hours.
Timeline
Legal Intern
The Grandall Law Firm
06.2020 - 04.2022
Assistant Clerk
The People’s Court of Changping District of Beijing
03.2018 - 09.2018
Psychological Consultant
The People’s Court of Xicheng District of Beijing
09.2016 - 06.2017
Master’s degree Law (International Trade and Commercial Law) -
Durham University
Bachelor’s degree in Applied Psychology - undefined
China University of Political Science and Law
Bachelor’s degree in Law - undefined
China University of Political Science and Law
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