Dilan Williams

• Optimised space utilisation by rearranging warehouse layout.
• Improved accuracy of stock control with regular stocktakes and database updates.
• Ensured safe working conditions through routine equipment maintenance checks.
• Maintained clean work environment, promoting effective workflow and reducing hazards.
• Managed supplier relations for seamless procurement processes.
• Handled employee issues professionally, resulting in increased job satisfaction rates amongst the workforce.
• Assessed risks within supply chain process to mitigate potential losses.
• Liaised directly with clients, enhancing relations and service excellence.

• Kept workspace clean and organised, ensuring a productive work environment.
• Met tight deadlines through fast-paced work whilst maintaining attention to detail.
• Reduced waste and increased efficiency by maintaining equipment in good working order.
• Conducted maintenance checks on machinery, preventing unexpected breakdowns.
• Achieved consistent output with careful monitoring of production process.

Transferred to Iceland Deeside for start up operation for chill and ambient.

Responsible for running the operation on nights.

Working with Operations Manager and Site Manager on a weekly basis reviewing KPI Targets.

Ensuring that all Health and Safety standards are adhered to.

Delivering to 119 Iceland stores daily with 45 overseas stores.

Carrying out the Step-up training for staff looking to take on a management role.

Working with the stock control team to improve picker's performance and KPI's.

Dealing with all on site chambers including Ambient, Freezer, Loading and Chill department.

Carrying out all Drug and Alcohol testing on staff.

Ensuring that customer deliveries are consistently made on time and a first class service is provided.

Worked part of a large site based team servicing 'ICELAND' were I was responsible for providing leadership and guidance for the shift warehouse team to enable them to meet objectives, encouraging open communication and addressing operational issues effectively. I also ensured a customer focused and responsive approach to customer requirements. Constantly monitored warehouse activities, working closely with the XPO logistics senior management team, managing absence and holiday cover. Planned agency staff in line with business requirements. Delivering team member performance reviews. Managing change positively. Working closely with HR on any employee relation issues, ensuring policies are communicated and followed. Carried out all accidents/investigations on shift.