Diksha Dulal

• Being the “Operator” who can communicate between the Front of House Runners
  “FOHR” and Chefs in the Kitchen during service.
• To help train and instruct FOHR that each dish is to be served with accompanying condiments.
• To maintain a consistent standard of dishes served and released to FOHR. Also to return dishes to kitchen if not meeting required standards.
• To keep Chefs informed on orders being correct and on schedule.
• Ensuring Health and Safety standards are met for staff.
• Ensuring customers’ needs are met before they leave the restaurant.
• Informing customers who may have allergies, to the correct ingredients.
• Coordinated receipt of stock deliveries, logging, and processing in the company ERP system.
• Coordinated preventive maintenance to support continued equipment functionality.
• Reported safety or environmental issues to site management.
• Implemented appropriate environmental hazard procedures to best support staff safety.

• Developing a business development strategy focused on financial gain.

• Arranging business development meetings with prospective clients.

• Arrange business meetings with prospective clients.

• Promote the company’s products/services addressing or predicting clients’ objectives

• Prepare sales contracts ensuring adherence to law-established rules and guidelines

• Keep records of sales, revenue, invoices etc.

• Provide trustworthy feedback and after-sales support

• Build long-term relationships with new and existing customers.

• Responsible for overseeing the development and execution of project deliverables, leading project planning, budgeting, action plans, and monitoring processes.

• Building and maintaining profitable relationships with key customers.

• Knowledge and Aware of Ecommerce/ IT companies / Cloud Technology.

• Overseeing the relationship with customers handled by the team.

• Resolving customer complaints quickly and efficiently.

• Keeping customers updated on the latest products in order to increase sales.

• Meeting with managers in the organization to plan strategically.

• Expanding the customer base by upselling and cross-selling.

• Understanding key customer individual needs and addressing these.

• Conducting business reviews using CRM programs.

• Facilitated smooth campaign execution, collaborating effectively with creative teams and external agencies.
• Reinforced brand authority by presenting company as thought leader at key industry events.
• Evaluated impact of marketing initiatives by tracking and analysing performance data in HubSpot.
• Created engaging marketing materials, driving campaign and brand awareness.
• Delivered professional sales presentations, creatively communicating product quality and market comparisons to prospective clients.
• Coordinated promotional activities and trade shows to increase brand visibility.

• Leadership Coaching.

• Public Administration Training.

• Social Research Training.

• Applied Policy Experience.

• Research Mentorship.

• Active engagement with municipal leadership, CSOs, media, and local youth.

• Overall management of the Project under FTA.

• Establish an effective working relationship, adequate referral, and networking with relevant colleges in Nanjing, foreigners, and other civil society groups for project implementation.

• Ensure excellence in implementation in terms of impact, reporting, and timeliness.

• Stay abreast of donor compliances and requirements.

• Capacity building of Project team members on compliance requirements

• Provide general peer support for new international students.

• Campus and city tours for international applicants, university partners, new and prospective students.

• Represent the International Centre at campus-based events.

• Provide an International Student Ambassador profile for our marketing & recruitment team.

• Live Chats with prospective and new students online and in-person.

• Administrative duties (database entry, online student profiles, and conversion activities).

• Innovative social media project work, including creating a blog(s) and providing content for posts on social media pages.

• Assist and join us at Webinars and at Education Fairs in China and worldwide.

• Provide peer support on a weekly basis to new students during their two-week quarantine.

• Performing clerical duties, managing social media and emails.

• Organized financial analysis, market research, and due diligence filings materials.

• Accepted deposits and processed account withdrawals.

• Served the bank's customers with their daily money requirements.

• Prepared and examined financial records.

I worked as an intern, responsible for the translator, accountant, and business representative for six months.