Diego Rojas
London,United Kingdom
Summary
A highly skilled professional with expertise in maintaining composure under pressure, exceptional communication skills, and strong leadership abilities. Proficient in the use of various software applications and fluent in multiple languages. Dedicated to leveraging these competencies to drive team success and achieve organisational goals.
Loyal employee with solid understanding of training and mentoring employees. Dedicated team player, proactive and hands-on in task completion.
Hard-working Area Manager with strong organisational skills. Achieves company goals through exceptional planning and prioritisation.
Enthusiastic Area manager with knowledge of resolving customer problems. Works to increase success through effective work strategies and customer service.
Dedicated Area manager with 9 years of experience. Demonstrated history of meeting company goals and promoting best practices. Thrives under pressure and adapts to challenges with ingenuity and resilience.
Overview
12
12
years of professional experience
8
8
years of post-secondary education
Work history
Atlas Fm
Area manager
London
02.2017 - Current
- Carried out day-to-day duties accurately and efficiently.
- Quickly learned and applied new skills to daily tasks, improving efficiency and productivity.
- Successfully delivered on tasks within tight deadlines.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Ensured compliance with all regulatory standards to maintain brand reputation.
- Improved team efficiency by implementing new strategies for task delegation.
- Managed budgets effectively, maintaining financial health of designated area stores.
- Established strong relationships with key stakeholders to enhance business growth.
- Trained members of the team for improved overall productivity.
- Addressed customer issues with compassion and professionalism, ensuring swift, successful resolution.
- Resolved conflicts promptly to promote positive environments for customers.
- Conducted training sessions to educate employees on best practices and procedures, increasing team performance.
Cleaning worker
Abraserve
London
03.2014 - 02.2017
- Responded quickly to emergency messes for immediate cleanup.
- Utilised eco-friendly cleaning products, reducing environmental impact.
- Performed laundry duties to provide fresh linens in hotels.
- Ensured hygiene by proper sanitisation of office spaces.
- Delivered meticulous deep-cleaning services for immaculate spaces.
- Maintained cleanliness in high-traffic areas for a healthy environment.
- Cleaned windows and mirrors to perfection for clear visibility.
- Kept kitchen areas clean to ensure food safety standards were met.
- Replenished supplies such as soap and toilet paper for continuous availability.
- Removed rubbish regularly to avoid any build-up or unpleasant odours.
- Swept and mopped floors, leaving them dirt-free and polished.
- Created a tidy atmosphere with regular dusting and vacuuming tasks.
- Deep cleaned toilets and washrooms, ensuring regular replenishment of toilet rolls, soap and hand towels.
- Worked quickly to complete cleaning within allotted timeframes.
- Cleaned and dried windows, mirrors and glass surfaces.
- Kept cleaning materials and equipment in clear, organised storage.
- Safely stored cleaning solutions, equipment and chemicals.
- Collected and bagged up waste and recycling, delivering and sorting into appropriate bin areas.
- Scrubbed and sanitised toilets, sinks and kitchen fixtures for high quality finish.
- Used vacuum cleaners and associated accessories to clean various floor surfaces to customer specifications.
- Communicated well with team across multiple locations.
- Maintained high standards of cleanliness and general upkeep of wooden floors using mops and buffers.
- Spot cleaned and sanitised high-touch areas.
- Managed schedule to efficiently complete cleaning checklists.
Education
Diploma of Higher Education - motors
Instituto tecnico industrial
01.1990 - 11.1997
Skills
- Calm under pressure
- Communication skills
- Leadership
- Knowledge of [Software]
- Multilingual
Languages
Spanish
Native
English
Upper intermediate
Timeline
Atlas Fm
Area manager
02.2017 - Current
Cleaning worker
Abraserve
03.2014 - 02.2017
Diploma of Higher Education - motors
Instituto tecnico industrial
01.1990 - 11.1997