Diego Gutierrez
Brentford,United Kingdom
Summary
Highly skilled professional with expertise in attention to detail, organisation, and data-driven decision-making. Proven track record in issue management, team leadership, and inventory control. Multilingual in English and Spanish, with strong capabilities in logistics coordination and proficiency in Google Sheets and MS Excel.
I offer strong leadership and problem-solving skills with a background in team management and project coordination. Knowledgeable about streamlining processes, improving operational efficiency, and fostering positive team environments. Ready to use and develop skills in strategic planning, and resource management.
Overview
13
13
years of professional experience
8
8
years of post-secondary education
Work history
Operations Manager
GUASA' Group
London, United Kingdom
09.2020 - 03.2025
- Managing business operations, including multi-site stores, corporate catering, and public live events, which led to 1000% revenue increase in 8 years.
- Automation of processes using Google Sheets, reducing process time by 600%
- Creation and optimization of processes.
- Use of MS Excel for data input and analysis, and update P&L documents on Google Sheets.
- Deal with multiple stakeholders to secure efficient and timely delivery of service.
- Use of various POS systems to retrieve sales data and show it to stakeholders for data-driven decision making.
- Monitor operational budgets for events, ensuring cost-efficiency without compromising quality or service
- Oversee setup and breakdown of events and ensure all equipment and materials follow client's specifications.
- Project planning and implementation.
- Inventory management and ordering of equipment and materials.
- Manage inventory efficiently to minimise stockouts and overstock situations.
- Optimise workflow procedures with strategic planning and team coordination.
Event Planner and Event Manager
GUASA' Group
London Area, United Kingdom
05.2019 - 03.2025
- Manage the event side of the business, including end-to-end delivery of corporate catering, private catering, weddings, concerts, film locations and music festivals, which boost the business revenue by 100% in 4 years.
- Logistics management.
- Monitor operational budgets for events, ensuring cost-efficiency without compromising quality or service.
- Oversee the setup and breakdown of events, ensuring all equipment and materials follow the client specifications.
- Manage relationships with suppliers, contractors, and third-party vendors to ensure timely set up and delivery of the event.
- Inventory management and ordering.
- Research of new catering, events, concerts and festival opportunities.
- Use of Google sheets for analysis post-event, and update P&Ls per event.
- Manage multiple stakeholders.
- Ensure seamless event execution with detailed planning and organisation.
- Managed budgets to maximise return on investment for clients.
Hospitality Team Supervisor
GUASA' Group
London, United Kingdom
05.2018 - 09.2020
- Optimize team performance.
- Train and lead staff.
- Issue management.
- Enhance customer experience.
- Foster a positive and collaborative work environment.
Waiter
Tepic Restaurant
Madrid, España
08.2017 - 05.2018
- Customer service
- Effectively follow instructions and collaborate with my team.
Co-founder of Voz Students and Communications Leader
Students Centre for Social Communications - Ucab
Caracas, Venezuela
01.2016 - 02.2017
- Stakeholder management.
- Lead coworkers to thrive.
- Entrepreneurial mindset.
Day Camp Coordinator
Yacambu Recreaciones
, Venezuela
05.2012 - 11.2016
- Team leadership
- Stakeholder management.
- Scheduling
- Attention to detail
Education
Google Project Management - Project Management
Coursera
11.2024 - 05.2025
Publicidad y Relaciones Públicas - undefined
Universidad Rey Juan Carlos
01.2017 - 01.2019
Licenciatura - Comunicacion Social, mención comunicaciones integradas en mercadeo y en comunicaciones corporativas
Universidad Católica Andrés Bello
01.2013 - 01.2018
Skills
- Attention to detail
- Organization
- Data-driven decision-making
- Issue management
- Team leadership
- Inventory control
- Stakeholder Management
- Profit and loss understanding
- Multilingual - English & Spanish
- Logistics coordination
- Google Sheets - MS Excel
Affiliations
- Knowing new cultures
- Cybersecurity
- Healthy Mind & Body
- Work out
Languages
English
Fluent
Spanish
Native
Timeline
Google Project Management - Project Management
Coursera
11.2024 - 05.2025
Operations Manager
GUASA' Group
09.2020 - 03.2025
Event Planner and Event Manager
GUASA' Group
05.2019 - 03.2025
Hospitality Team Supervisor
GUASA' Group
05.2018 - 09.2020
Waiter
Tepic Restaurant
08.2017 - 05.2018
Publicidad y Relaciones Públicas - undefined
Universidad Rey Juan Carlos
01.2017 - 01.2019
Co-founder of Voz Students and Communications Leader
Students Centre for Social Communications - Ucab
01.2016 - 02.2017
Licenciatura - Comunicacion Social, mención comunicaciones integradas en mercadeo y en comunicaciones corporativas
Universidad Católica Andrés Bello
01.2013 - 01.2018
Day Camp Coordinator
Yacambu Recreaciones
05.2012 - 11.2016
Similar Profiles
Sheng WangSheng Wang
Senior Data Scientist/Algo Solution PIC at Daraz Group (Alibaba Group - Alibaba International Digital Commerce Group)Senior Data Scientist/Algo Solution PIC at Daraz Group (Alibaba Group - Alibaba International Digital Commerce Group)
Timothy MooreTimothy Moore
Sales Manager at Retail Sales Group, Vanguard GroupSales Manager at Retail Sales Group, Vanguard Group
Cynthia EndrizalCynthia Endrizal
Lead Fellow at Centers for Medicare and Medicaid Services (CMS), Office of Group Director Quality Improvement & Innovation Group, Center for Clinical Standards & QualityLead Fellow at Centers for Medicare and Medicaid Services (CMS), Office of Group Director Quality Improvement & Innovation Group, Center for Clinical Standards & Quality
Sandra Milena SanchezSandra Milena Sanchez
Social media influencer at Self-employedSocial media influencer at Self-employed
Jessly CastillonJessly Castillon
Registered Nurse at Chelsea and Westminster Hospital NHS Foundation TrustRegistered Nurse at Chelsea and Westminster Hospital NHS Foundation Trust