Diego Gutierrez
Brentford,United Kingdom
Summary
Highly skilled professional with expertise in attention to detail, organisation, and data-driven decision-making. Proven track record in issue management, team leadership, and inventory control. Multilingual in English and Spanish, with strong capabilities in logistics coordination and proficiency in Google Sheets and MS Excel.
I offer strong leadership and problem-solving skills with a background in team management and project coordination. Knowledgeable about streamlining processes, improving operational efficiency, and fostering positive team environments. Ready to use and develop skills in strategic planning, and resource management.
Overview
13
13
years of professional experience
8
8
years of post-secondary education
Work history
Operations Manager
GUASA' Group
London, United Kingdom
2020.09 - 2025.03
- Managing business operations, including multi-site stores, corporate catering, and public live events, which led to 1000% revenue increase in 8 years.
- Automation of processes using Google Sheets, reducing process time by 600%
- Creation and optimization of processes.
- Use of MS Excel for data input and analysis, and update P&L documents on Google Sheets.
- Deal with multiple stakeholders to secure efficient and timely delivery of service.
- Use of various POS systems to retrieve sales data and show it to stakeholders for data-driven decision making.
- Monitor operational budgets for events, ensuring cost-efficiency without compromising quality or service
- Oversee setup and breakdown of events and ensure all equipment and materials follow client's specifications.
- Project planning and implementation.
- Inventory management and ordering of equipment and materials.
- Manage inventory efficiently to minimise stockouts and overstock situations.
- Optimise workflow procedures with strategic planning and team coordination.
Event Planner and Event Manager
GUASA' Group
London Area, United Kingdom
2019.05 - 2025.03
- Manage the event side of the business, including end-to-end delivery of corporate catering, private catering, weddings, concerts, film locations and music festivals, which boost the business revenue by 100% in 4 years.
- Logistics management.
- Monitor operational budgets for events, ensuring cost-efficiency without compromising quality or service.
- Oversee the setup and breakdown of events, ensuring all equipment and materials follow the client specifications.
- Manage relationships with suppliers, contractors, and third-party vendors to ensure timely set up and delivery of the event.
- Inventory management and ordering.
- Research of new catering, events, concerts and festival opportunities.
- Use of Google sheets for analysis post-event, and update P&Ls per event.
- Manage multiple stakeholders.
- Ensure seamless event execution with detailed planning and organisation.
- Managed budgets to maximise return on investment for clients.
Hospitality Team Supervisor
GUASA' Group
London, United Kingdom
2018.05 - 2020.09
- Optimize team performance.
- Train and lead staff.
- Issue management.
- Enhance customer experience.
- Foster a positive and collaborative work environment.
Waiter
Tepic Restaurant
Madrid, España
2017.08 - 2018.05
- Customer service
- Effectively follow instructions and collaborate with my team.
Co-founder of Voz Students and Communications Leader
Students Centre for Social Communications - Ucab
Caracas, Venezuela
2016.01 - 2017.02
- Stakeholder management.
- Lead coworkers to thrive.
- Entrepreneurial mindset.
Day Camp Coordinator
Yacambu Recreaciones
, Venezuela
2012.05 - 2016.11
- Team leadership
- Stakeholder management.
- Scheduling
- Attention to detail
Education
Google Project Management - Project Management
Coursera
2024.11 - 2025.05
Publicidad y Relaciones Públicas - undefined
Universidad Rey Juan Carlos
2017.01 - 2019.01
Licenciatura - Comunicacion Social, mención comunicaciones integradas en mercadeo y en comunicaciones corporativas
Universidad Católica Andrés Bello
2013.01 - 2018.01
Skills
- Attention to detail
- Organization
- Data-driven decision-making
- Issue management
- Team leadership
- Inventory control
- Stakeholder Management
- Profit and loss understanding
- Multilingual - English & Spanish
- Logistics coordination
- Google Sheets - MS Excel
Affiliations
- Knowing new cultures
- Cybersecurity
- Healthy Mind & Body
- Work out
Languages
English
Fluent
Spanish
Native
Timeline
Google Project Management - Project Management
Coursera
2024.11 - 2025.05
Operations Manager
GUASA' Group
2020.09 - 2025.03
Event Planner and Event Manager
GUASA' Group
2019.05 - 2025.03
Hospitality Team Supervisor
GUASA' Group
2018.05 - 2020.09
Waiter
Tepic Restaurant
2017.08 - 2018.05
Publicidad y Relaciones Públicas - undefined
Universidad Rey Juan Carlos
2017.01 - 2019.01
Co-founder of Voz Students and Communications Leader
Students Centre for Social Communications - Ucab
2016.01 - 2017.02
Licenciatura - Comunicacion Social, mención comunicaciones integradas en mercadeo y en comunicaciones corporativas
Universidad Católica Andrés Bello
2013.01 - 2018.01
Day Camp Coordinator
Yacambu Recreaciones
2012.05 - 2016.11