Dibenja Ngotto Ferderick
Bristol
Summary
A versatile professional with a strong foundation in mental health support and disability awareness, adept at using assistive technology to enhance client care. Demonstrates exceptional skills in effective communication, team coordination, and project management, ensuring seamless execution of tasks. Proficient in video editing and social media strategy, with a creative flair for scriptwriting and cross-platform publishing. Committed to leveraging these skills to foster inclusive environments and drive impactful digital content creation.
Friendly and organised team player with keen eye for new PR trends. Experienced in Tv Presenting and supervising marketing content production to consistently met campaign targets. Uses strong written communication to produce successful in-house content, case studies and annual reports.
Overview
10
10
years of professional experience
2025
2025
years of post-secondary education
1
1
Certification
Work history
Casual Support Worker
Advance
Camborne, Cornwall
05.2025 - 08.2025
- Support a 21 year old client with learning disability
- Supported daily living skills training which increased client self-sufficiency.
- Assured safety measures were met to prevent falls or accidents.
- Promoted physical activity through assistance with exercises improving overall health condition of the client.
- Assisted in maintaining a clean environment for improved client health.
- Assisted with mobility issues enabling easier movement around the home.
- Promoted mental stimulation through conversation, reading and games resulting in enhanced cognitive function.
- Maintained detailed records of patient behavior changes for healthcare team reference.
- Administered medication according to schedule, promoting optimal health outcomes.
- Encouraged social integration by facilitating community involvement opportunities.
- Provided companionship during outings contributing to an active social life for clients.
- Contributed feedback on patient progress leading to adjustments in personalized care plans.
- Used excellent communication and interpersonal skills to engage and interact with individuals in need.
- Increased comfort levels with personal care duties such as bathing and dressing.
Call centre agent ( Customer Service)
Sumit Tech
Bristol, Bristol
02.2024 - 05.2025
- Initiated upselling techniques during calls; generating additional revenue for the company.
- Ensured maximum efficiency by adhering to call centre schedules and targets strictly.
- Resolved conflicts in a respectful manner, promoting a positive image of the company.
- Provided technical support for customer issues, demonstrating problem-solving skills.
- Increased client trust by providing accurate product information.
- Managed high volume of inbound calls, ensuring swift response times.
Warehouse Operator
Falfish
Redruth, Cornwall
11.2024 - 05.2025
- Managed stock levels efficiently, ensuring accurate tracking and timely replenishment.
- Coordinated with logistics teams to optimize warehouse operations and minimize delays.
- Maintained health and safety standards while handling and organizing inventory.
- Followed all health and safety guidelines, contributing to a safe workplace environment.
- Collaborated with team members for smooth warehouse operations.
- Operation of conveyor belts ensured timely sorting of packages.
- Stacked pallets, creating an organised storage system.
- Demonstrated dedication to safety with regular equipment checks.
Presenter & Line Producer - Swipe or Spark Dating Show
Check Sense Production
Douala, Cameroon, Litoral Region
05.2024 - 11.2024
- Co-hosted and produced a national dating reality show with international YouTube reach
- Coordinated logistics, crew, and schedules across multiple filming locations
- Developed creative segments and ensured consistent production quality
- Liaised with editors to maintain cohesive tone and pacing in post-production
- Increased viewership with energetic and relatable presentation style.
- Prepared scripts to ensure smooth delivery of information.
- Participated in after-show discussions to provide further insight into presented topics.
- Delivered engaging content by conducting detailed research on topics.
- Built rapport with guests prior to filming, fostering a relaxed environment on set.
- Planned speeches to capture attention of different types of audiences.
- Used developed interview techniques to get the best out of guests for engaging results.
- Liaised with production teams to determine content and timing requirements for smooth-running programmes.
- Memorised and delivered scripts.
- Kept fun atmosphere for establishment by coordinating entertainment.
- Followed time cues to support seamless delivery of announcements.
- Introduced guests with interesting information and set tone for interviews or entertainment using prepared commentary.
Content manager
Dcoded tv
Buea, South West Region
01.2022 - 02.2024
- Met market demands by scaling up production capacity.
- Delegated tasks efficiently to promote team productivity.
- Managed project timelines for successful product delivery.
- Oversaw budget allocation for optimal resource utilisation.
- Developed strong vendor relationships for better negotiation power.
- Innovated production techniques, resulting in cost-saving measures.
- Streamlined production processes to enhance efficiency.
- Coordinated cross-functional teams for smooth workflow.
Tv Presenter & Producer
Chat Center Talk Show
Buea, South West Region
01.2022 - 06.2024
- Hosted over 30 episodes featuring national and international guests
- Managed full production cycle: topic planning, scripting, shooting, and editing
- Show broadcast on national TV and gained global online viewership
- Conducted in-depth research for accurate program content.
- Established rapport with guests by effective communication.
- Enhanced viewer engagement with compelling storytelling.
- Boosted viewer ratings with engaging interview techniques.
- Worked closely with technical team for seamless broadcast execution.
- Travelled extensively for remote location shoots, demonstrating flexibility and commitment.
- Coordinated with production team for smooth operations.
- Gained broad knowledge in various subjects to enhance programme quality.
- Maintained professional on-air presence during live broadcasts.
- Prepared accurate, engaging scripts and interview questions for seamless hosting.
- Rehearsed and memorised scripts to deliver accurate reporting within agreed timeframes.
- Improvised to fill time when needed to achieve exact item timings.
- Memorised and delivered scripts.
- Hosted live interviews, creating open space for communication.
- Met audiences' expectations while following directions of artistic director.
- Adapted to changing live situations, performing improvisation when needed.
- Prepared materials and delivered polished advertisements for upcoming segments or paid sponsors.
- Liaised with post-production team to ensure quality output.
- Handled crisis management on set, mitigating potential disruptions.
Social Media Manager / Marketing Executive
BitAfrika Fintech
Douala, Cameroon, Littoral Region
01.2022 - 12.2022
- Boosted digital engagement by 40% through tailored marketing campaigns
- Managed brand messaging and created visuals using Canva
- Optimised SEO practices for improved website traffic.
- Managed crises effectively, mitigating damage to brand reputation online.
- Lead team meetings, resulting in more coordinated efforts towards achieving company goals.
- Influenced positive brand perception by promptly addressing customer concerns on social platforms.
- Monitored industry trends for incorporation into our social media strategy.
- Streamlined communication channels within the organisation resulting in increased productivity.
- Established solid rapport with customers using superior communication skills on various platforms, fostering loyalty and trust.
- Drove audience growth through targeted advertising campaigns across multiple platforms.
- Ran successful promotional campaigns to raise product awareness.
- Increased brand visibility by developing and implementing strategic social media campaigns.
- Stayed up-to-date on new digital technologies and social media best practices for continuous improvement in service delivery.
- Conducted comprehensive competitor analyses to stay ahead in market trends.
- Produced regular reports on social media performance to inform future strategies.
- Boosted customer engagement with effective management of all social media platforms.
- Developed an efficient content calendar leading to a well-organised posting schedule.
- Produced photo and video content with excellent editing skills.
- Responded to comments, messages and feedback to build brand activity profiles.
- Brainstormed to generate original online campaign ideas, innovative social engagement strategies and compelling digital content.
- Evaluated social media insights to improve reach during and after campaign delivery.
- Adapted social media plan based on market research and customer data.
- Scheduled social media posts using Hootsuite, optimising reach and maximising community engagement.
- Engaged paid and unpaid online marketing opportunities to reach new and target audiences.
- Suggested and implemented new promotions and strategies to increase brand awareness.
Content Manager & Strategist - Auntie Felicia Comedy
01.2022 - 12.2022
- Led scriptwriting and production for viral comedy content
- Grew YouTube subscriber base by 10,000+ within six months
Production Manager - Freaky Table Talk Show
01.2019 - 01.2022
- Oversaw filming, editing, and delivery of weekly talk show content
- Supervised a multi-disciplinary team to meet production timelines
Social Media & Community Manager
Biggy Studios
Douala, Cameroon, Littoral Region
01.2021 - 12.2021
- Managed content for Biggy 237 reality series across all major platforms
- Launched interactive campaigns that increased follower engagement
- Moderated online discussions, ensured respectful and constructive conversation.
- Facilitated open dialogue sessions; fostered an atmosphere of inclusivity.
- Collaborated closely with product teams to share consumer feedback.
- Built relationships with local businesses, facilitated sponsorship opportunities.
- Organised events for increased community participation.
- Facilitated workshops to encourage knowledge sharing amongst members.
TV Presenter & Content Creator
Glam Media
01.2020 - 01.2021
- Delivered lifestyle and entertainment segments for digital platforms
- Co-produced sponsored content for NGOs and local brands
Other Media Roles
01.2016 - 12.2020
- Communication Strategist, Niki Heat Entertainment
- TV Presenter, BT Media, PSTV, Africa Movie Star, HITV
- Radio Host, Dream FM
Education
BA - English Language
University of Buea
Diploma - Performing and Visual Arts
University of Buea
A-Levels - Arts
Unic Secondary School
Limbe , Cameroon 09.2013 - 08.2014
O-levels (GCE) - Arts
Unic Secondary school
Limbe Cameroon 09.2007 - 08.2013
Skills
- Empathy for clients
- Disability awareness
- Mental health support
- Assistive technology use
- Activities of Daily Living
- Medication Administration
- Effective Communication
- Video Editing (Adobe Premiere Pro, Cap Cut)
- Social Media Strategy & Digital Marketing
- On-Air Presentation & Interviewing
- Scriptwriting & Creative Direction
- Cross-Platform Publishing (TV, YouTube, Instagram)
- Graphic Design Basics (Photoshop, Canva)
- Team Coordination & Project Management
Languages
English
French
Custom
UK
Certification
Presentation Skills & Media Ethics
Volunteer Security & Code of Conduct (International Red Cross)
Risk assesment in social care
Professional Boundries
Radicalisation and Prevent
Deprivation of Liberty Safeguards (DoLS) Essentials
Handling Information - GDRP & Data Protection
Cyber Security Essentials
Equality And Diversity
Mental Capacity Act Essentials
Recording and Reporting
Fluids and Nutrition
Accomplishments
Outstanding Contribution in Media (WACUDA AWARDS 2024)
References
References available upon request.
Timeline
Casual Support Worker
Advance
05.2025 - 08.2025
Warehouse Operator
Falfish
11.2024 - 05.2025
Presenter & Line Producer - Swipe or Spark Dating Show
Check Sense Production
05.2024 - 11.2024
Call centre agent ( Customer Service)
Sumit Tech
02.2024 - 05.2025
Content manager
Dcoded tv
01.2022 - 02.2024
Tv Presenter & Producer
Chat Center Talk Show
01.2022 - 06.2024
Social Media Manager / Marketing Executive
BitAfrika Fintech
01.2022 - 12.2022
Content Manager & Strategist - Auntie Felicia Comedy
01.2022 - 12.2022
Social Media & Community Manager
Biggy Studios
01.2021 - 12.2021
TV Presenter & Content Creator
Glam Media
01.2020 - 01.2021
Production Manager - Freaky Table Talk Show
01.2019 - 01.2022
Other Media Roles
01.2016 - 12.2020
A-Levels - Arts
Unic Secondary School
09.2013 - 08.2014
O-levels (GCE) - Arts
Unic Secondary school
09.2007 - 08.2013
Diploma - Performing and Visual Arts
University of Buea
BA - English Language
University of Buea