DIAZ ARYASIIMA
Dubai
Summary
I am looking for an opportunity to use my skills and abilities to make a positive impact on an organisation. I am a team player who is able to work effectively in a fast-paced environment collectively and independently. I am committed to continuing learning and willing to take on new challenges.
Overview
7
7
years of professional experience
4
4
years of post-secondary education
2
2
Languages
Work history
Security Guard
BKA Facilities Management LLC
Dubai
11 2024 - 2026.08
- Front Desk: Answering calls, maintaining clean front off and proper document filings like gate passes and invoices delivered, attending to customer enquiries
- Access Control: Monitor entrance and exit points to ensure only authorized personnel and vehicles enter the premises.
- Patrolling: Conduct regular foot patrols to identify security risks, safety hazards, or unauthorized activities.
- Surveillance: Monitor CCTV feeds and alarm systems to detect suspicious behavior.
- Emergency Response: Act as a first responder during fires, medical emergencies, or security breaches, following SIRA-approved protocols.
- Incident Reporting: Maintain accurate daily logs and write detailed reports on any incidents or equipment damage.
- Customer Service: Assist visitors and residents with a professional and helpful attitude while maintaining a firm security posture.
Security Guard
BK Gulf LLC
Dubai
2022.10 - 2024.10
- Access Control: Monitor entrance and exit points to ensure only authorized personnel and vehicles enter the premises.
- Patrolling: Conduct regular foot patrols to identify security risks, safety hazards, or unauthorized activities.
- Surveillance: Monitor CCTV feeds and alarm systems to detect suspicious behavior.
- Emergency Response: Act as a first responder during fires, medical emergencies, or security breaches, following SIRA-approved protocols.
- Incident Reporting: Maintain accurate daily logs and write detailed reports on any incidents or equipment damage.
- Customer Service: Assist visitors and residents with a professional and helpful attitude.
- Install water supply, drainage, and plumbing systems for new construction and renovation projects.
Home sanitary fixing assistant
BK Gulf LLC
2020.01 - 2022.01
- Carry out repairs, replacements, and upgrades on existing plumbing installations to ensure reliable operation.
- Inspect plumbing and drainage systems to identify faults and complete the necessary repair work.
- Install, repair, and adjust sanitary fixtures, including toilets, wash basins, cisterns, faucets, and related accessories.
- Repair or replace flushing systems and other plumbing components as required.
- Prepare lists of required materials and provide specifications to support maintenance and purchasing activities.
- Take preventive action to reduce plumbing issues and respond promptly to emergency maintenance requests.
- Perform routine inspections and scheduled maintenance to keep plumbing systems operating efficiently.
- Assist with general maintenance duties and other technical tasks assigned by the supervisor.
- Ensure all work is completed in accordance with company safety procedures and quality standards.
- Maintain accurate records of completed work, materials used, and maintenance activities for future reference.
- Report major plumbing issues and recommend suitable repair or replacement solutions when necessary.
Customer Sales Representative
Airtel Uganda
Kampala
01 2016 - 08 2017
- B2B and P2P activations.
- Smart services and customer care field engagement.
- Engaging customers, conducting customer demos, and closing sales.
- Channel management by recruiting and managing franchise/channel
- Reporting through submission of sales
- Direct sales focusing on individual and business customers for fixed/wireless services.
- Generate souvenir revenue for groups and meetings of up to guests and customers by responding promptly and professionally to customer inquiries.
- Maintain strong client relationships from initial inquiry through post-event follow-up, ensuring satisfaction, loyalty, and repeat business.
- Ensure all offers are issued within established timelines and in strict adherence to sales guidelines and procedure.
- Consult with the Sales Manager when preparing special pricing.
- Work closely with Administrative Assistants to maintain accurate files, documentation, and up-to-date catering marketing collateral.
- Ensure accurate, complete, and timely entry of all sales activities.
- Uphold all brand standards, confidentiality requirements, and data accuracy when handling guest records and sales systems.
- Maintain excellent working relationships with all support departments, including Banquets, Operations.
- Act as a liaison between clients and internal teams to ensure event requirements are clearly communicated and delivered to the highest standard.
Education
SIRA security certificate - undefined
2022.09 - 2024.03
First Aid (BLS) - undefined
2022.09 - 2024.03
Basic Fire Safety (BFS) - undefined
2022.09 - 2024.03
National Advanced Certificate of Education -
03/2014 - 12/2015
Skills
- Problem-Solving and customer oriented
- Cash handling
- Stock counting and unpacking
- Microsoft Office Applications skills
- Integrity, trustworthiness, loyalty and honesty
- Commitment to continuous learning and development
- Communication and Interpersonal Skills
- Attention to details and tidy things
- Multitasking and hitting time line
Languages
Excellent English
Intermediate Hindi/Urdu
References
Available upon request.
Disclaimer
Yours truly; DIAZ ARYASIIMA
Timeline
Security Guard - BK Gulf LLC
2022.10 - 2024.10
Dubai Police Academy - SIRA security certificate,
2022.09 - 2024.03
Dubai Police Academy - First Aid (BLS),
2022.09 - 2024.03
Dubai Police Academy - Basic Fire Safety (BFS),
2022.09 - 2024.03
Home sanitary fixing assistant - BK Gulf LLC
2020.01 - 2022.01
Security Guard - BKA Facilities Management LLC
11 2024 - 2026.08
Customer Sales Representative - Airtel Uganda
01 2016 - 08 2017
Laki High School- Bujaga - National Advanced Certificate of Education ,
03/2014 - 12/2015