Dianne Dale
BINGLEY,West Yorkshire
Summary
Dedicated care professional with extensive expertise in elderly support and patient safety. Demonstrates proficiency in hoist operation, manual handling, and mobility equipment operation, ensuring optimal patient handling and positioning. Skilled in developing person-centred care plans and providing nutritional guidance, with a strong focus on infection control and safeguarding. Committed to enhancing patient well-being through effective care management and mental health support. Aspires to further advance in the field of elderly care, contributing to improved patient outcomes and quality of life.
Overview
12
12
years of professional experience
14
14
years of post-secondary education
Work History
Senior Care/ care Assistant
Mayfield View
Ilkley, Bradford
04.2022 - 12.2025
- Organised recreational activities for improved social interaction amongst residents.
- Encouraged independence among patients whilst assisting them with tasks.
- Followed strict dietary plans tailored for each patient's health condition resulting in improved overall health status of residents.
- Maintained a calm demeanour during crisis situations thus providing reassurance to both the residents and their families.
- Provided emotional support to patients, improving their mental wellbeing.
- Delivered excellent customer service by addressing concerns of patients' families.
- Administered medication to patients, ensuring proper health management.
- Aid in mobility exercises which resulted in improved physical strength among elderly residents.
- Respected privacy and dignity of each resident during provision of care services.
- Helped individuals with day-to-day activities while consistently encouraging independence and self-belief.
- Participated actively in team meetings discussing ways to improve service delivery leading to enhanced quality of life for the residents.
- Helped design and update treatment plans based on progress and health developments.
- Maximised patient comfort by accurately assessing pain levels and administering pain-relieving medication.
- Assisted with rehabilitative care following treatment plans established by health professionals.
- Recorded clinical observations in electronic health record and reported observed changes to senior clinical staff.
- Updated families regularly on patient progress and treatment plan changes.
- Assisted with medicine and stock counting, ordering and replenishing.
- Improved patients' quality of living, engaging in fulfilling and meaningful activities to encourage community access.
- Ensured optimal hydration, monitoring and recording patients' fluid intake and output in fluid balance charts.
- Facilitated smooth communication between patients and medical staff, fostering understanding and trust.
- Adhered strictly to professional standards, regulations and policies at all times while executing duties.
Computer and accessories salesperson
Abraham Moons
Guiseley, Leeds
06.2018 - 04.2022
- Performed daily inventory checks to maintain stock levels.
- Tagged products quickly and accurately with price tags and stickers.
- Prepared orders for customers with wrapped, bagged and boxed items.
- Managed customer lines for minimum wait times and high satisfaction.
- Totalled bills using maths skills and maintained accurate till count.
- Prepared invoices for customers with large orders or special sales types.
- Packed and wrapped gifts with decorative details to match customer preferences.
- Displayed wares in temporary structures at markets to attract new customers.
Health care assistant
Total Assist Grp
Guildford, Surrey
04.2014 - 06.2018
- Delivered high-quality patient service by maintaining cleanliness in wards.
- Assisted in patient care, improved comfort and well-being.
- Kept detailed records of patient progress, assisted medical staff in treatment planning.
- Monitored vital signs of patients with meticulous attention to detail for accurate readings.
- Coordinated activities that encourage social interaction amongst residents within the care home setting to foster a sense of community spirit among them .
- Collaborated with nurses to provide comprehensive patient care, ensuring a smooth recovery path.
- Handled challenging behaviour from dementia-affected individuals effectively without resorting to force or intimidation.
- Completed care documentation and monitored patient progress to achieve up-to-date records.
Education
GCSEs - English Language
Aireborough Grammar School
Leeds 09.1982 - 08.1993
GCSEs - Art & Design
Aireborough Grammar School
leeds 09.1982 - 08.1983
GCSEs - NCFE Principles Of Dementia Grade 2
Bupa Health Care
Bradford 11.2011 - 11.2012
GCSEs - Computer Technology Literacy and Information
keighley College
Keighley, Bradford 10.1995 - 07.1996
Skills
- Hoist operation mastery
- Patient safety training
- Elderly support expertise
- Manual handling certification
- Nutritional guidance
- Interpersonal aptitude
- Assisting with personal hygiene
- End-Of-Life care competency
- Elderly care
- Person-centred care plans
- Housekeeping
- Safeguarding knowledge
- Nutrition management
- Patient transport
- Care management
- Mental health support
- Manual handling training
- Mobility equipment operation
- Medicine dispensing
- Diet and nutrition assistance
- Patient record keeping
- Infection control procedures
- Patient handling and positioning
Affiliations
- Walking out in Nature/ Eating out with friends socialising
References
References available upon request.
Timeline
Senior Care/ care Assistant
Mayfield View
04.2022 - 12.2025
Computer and accessories salesperson
Abraham Moons
06.2018 - 04.2022
Health care assistant
Total Assist Grp
04.2014 - 06.2018
GCSEs - NCFE Principles Of Dementia Grade 2
Bupa Health Care
11.2011 - 11.2012
GCSEs - Computer Technology Literacy and Information
keighley College
10.1995 - 07.1996
GCSEs - English Language
Aireborough Grammar School
09.1982 - 08.1993
GCSEs - Art & Design
Aireborough Grammar School
09.1982 - 08.1983
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