Diane Queen

• Streamlined communication between doctors and patients by simplifying medical terminology.
• Assisted in surgical procedures, ensuring successful outcomes.
• Reported changes in patient conditions to appropriate healthcare personnel promptly.
• Enhanced patient comfort through personalised care and attention.
• Provided emotional support, improving patient morale significantly.
• Conducted efficient handovers at shift changes, maintaining continuity of care.
• Maintained a safe environment with regular cleaning and sterilisation of equipment.
• Collaborated with nursing staff to foster a supportive work environment for swift recovery.

• Executed daily duties with precision and efficiency.
• Acquired new skills to enhance productivity and delivered high-quality results consistently.
• Took charge of new admissions, streamlining initial paperwork processes efficiently.
• Developed rapport with patients' families by providing clear health updates and guidance.
• Monitored patients' signs indicating physical and emotional distress for timely intervention.
• Maintained accurate paper and digital patient records confidently.
• Worked collaboratively with multidisciplinary teams to ensure comprehensive patient care.
• Administered physical assessments, including measuring blood pressure and pulse rate.

Led strategic and daily operations, enhancing high-volume catering services.

• Managed recruitment, training, and scheduling for staff, fostering an inclusive culture.
• Ensured food safety compliance through audits and staff development.
• Designed seasonal menus and coordinated events, aligning with customer preferences.
• Reviewed feedback and implemented service enhancements to boost repeat business.
• Optimised inventory and waste management to reduce costs sustainably.
• Negotiated with suppliers for competitive pricing and managed stock levels effectively.
• Supervised performance and created upskilling opportunities to enhance team productivity.