Diane Angelone
London
Summary
Accomplished professional with expertise in Microsoft Office Suite, including Word, Excel, and PowerPoint, complemented by strong project management and organisational skills. Demonstrates exceptional team leadership and interpersonal abilities, with a proven track record in mentoring and coaching. Adept at managing diaries and calendars efficiently while ensuring high-level confidentiality and compliance with data protection standards. Committed to leveraging skills in discretion and confidentiality to support organisational goals.
Experienced professional with focus on executive support and office management. Capable of streamlining administrative processes and improving operational efficiency through strong organisational and communication skills. Proven track record of managing complex schedules and coordinating high-level meetings to support senior executives effectively.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Executive Assistant to CEO and HR Manager
Tremont Credit Union
Boston, USA
05.2021 - 04.2024
- Collaborated closely and efficiently with the executive team to ensure they were fully briefed on forthcoming commitments and responsibilities
- Provided executive level support to the CEO/President
- Served as the CEO’s administrative liaison to the Board of Directors and managed Board activities
- Made travel and lodging arrangements as required, including scheduling flights, arranging ground transportation, and developed itineraries and agendas
- Liaised with contacts on the CEO’s behalf, acting as a company ambassador
- Acted as a liaison with facility management to address any maintenance or operational issues promptly
- Managed the complete employee life cycle, spanning recruitment through off-boarding
- Proficient in utilizing Paylocity, a comprehensive HRIS and payroll management software, to streamline administrative tasks, manage employee data, and facilitate payroll processes efficiently
- Co-chair of Community Engagement committee
- Orchestrated and managed all on-site and off-site events for the Executive Board and other high-level corporate gatherings, such as annual Strategic Planning retreats, from inception to conclusion, ensuring strict adherence to deadlines and budgets
- Calmly and rationally managed difficult personalities engaged in disputes, bringing an amicable resolution, maintaining peace and morale in the workplace
- Managed all staff learning, compliance and developmental activities
- Coordinated logistics for HR-related employee meetings and training sessions, encompassing tasks such as room reservations, catering arrangements, and technology setup
- Administered appraisals, performance reviews, return to work and disciplinary interviews
- Enhanced communication between departments by arranging and coordinating meetings and conferences.
- Handled confidential documents securely maintaining privacy and trustworthiness within the firm.
International Cabin Crew
British Airways
07.2017 - 07.2019
- Received recognition for quick thinking, decisive, life-saving action during an in-flight medical situation
- Enforced safety and security measures and protected sensitive zones by maintaining vigilance
- Delivered an elevated dining experience in First and Business Class, with a focus on personalized food and beverage preparation and presentation according to taste preferences and menu specifications
Office Administration/Client Services/Receptionist
Tanager Wealth Management LLP
01.2017 - 05.2017
- Undertook comprehensive diary and calendar management for the entire team, facilitating the scheduling of appointments for existing and potential clients, including Ultra High Net Worth individuals, for all business-related engagements
- Managed CRM (customer relationship management) with up-to-date client information and leveraged various communication channels, and report generation
- Submitting new business to custody platforms via paper-based application or online electronic applications
- Ordered and maintained all office supplies and business/birthday/holiday cards
- Anticipated supply needs
Executive Assistant to CEO and Board Liaison/HR Generalist
Tremont Credit Union
05.2013 - 10.2015
- Provided business and administrative support to President/CEO following a change in leadership, as well as ten members of the Executive Management Board to ensure that their time was focused on critical and strategic issues
- Spearheaded the effort to convert the board packs from a paper-based system to a boardroom app, increasing efficiency and accuracy while safeguarding sensitive and highly confidential information
- Managed and attended meetings of the executive team, including preparation of board packages, collating, and distributing board papers, accurate transcription, and distribution of meeting minutes
- Monitored post meeting objectives, actions and tracked deliverables
- Developed and managed a centralized learning and development database to administer and track the training, ensuring that workforce was skilled on all responsibilities and compliant with government standards and audit requirements
Education
HR certification -
Curry College,
Milton, Massachusetts USA 09.2014 - 11.2014
Course Work Only - IT
Massasoit Community College
Brockton, Massachusetts USAThe Advanced Executive PA Masterclass - Admnistrative
Institute of Executive Assistants and Admins
London, United KingdomSkills
- Microsoft Office (365, 2013, 2016, 2019)
- Zoom
- Project Management
- Efficient Diary/Calendar Management
- Team Leadership
- Interpersonal Skills
- Mentoring/Coaching
- Discretion and Confidentiality
- Compliance Strategies
- Organizational Skills
- Time Management
- Data Protection
- High-Level confidentiality
- Board meeting preparation
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Certification
- Cabin Crew Attestation
- American Heart Association certified in First Aid CPR/AED
Personal Information
- UK
- US
Affiliations
- Travel, cycling, photography
Timeline
Executive Assistant to CEO and HR Manager
Tremont Credit Union
05.2021 - 04.2024
International Cabin Crew
British Airways
07.2017 - 07.2019
Office Administration/Client Services/Receptionist
Tanager Wealth Management LLP
01.2017 - 05.2017
HR certification -
Curry College,
09.2014 - 11.2014
Executive Assistant to CEO and Board Liaison/HR Generalist
Tremont Credit Union
05.2013 - 10.2015
Course Work Only - IT
Massasoit Community College
The Advanced Executive PA Masterclass - Admnistrative
Institute of Executive Assistants and Admins
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