Diana Mihaela Stoica

• Gathered detailed property specifications from developers to support estate agents.
• Prepared listing materials to advertise and promote online and gain leads.
• Updated online listings with photos, floorplans and property specifics.
• Scheduled meetings to discuss updates on sales.
• Supported marketing campaigns to achieve maximum property occupancy.
• Prepared real estate forms and documents to send to clients.
• Kept customer databases updated with relevant property requirements and contact details.
• Taken reservation fees.
• Carried out AML (Anti Money Laundering) search.
• Prepared Sales Memorandum and instructed solicitors.
• Participated in Property Investor Show 2022 at the Excel Exhibition Centre.

• Asset management of over 100 properties.
• An integral part of the Senior Management team.
• Ensured that all employee training needs were assessed and necessary training programmes were designed and implemented to meet individual requirements.
• Oversee and manage the lettings and maintenance departments.
• Serving section 21, section 8, summons, bailiff, money claim.
• HMO/Additional licence application.
• Section 20 Notice for Ground rents.
• Regulated tenancies - application and notice for rent increase.
• Tenancy Renewal.
• Monthly and quarterly invoices for commercial rents, ground rents, and service charges.
• Quarterly Invoices for Commercial Tenants.
• Property acquisition due diligence, leasing with auctioneers, solicitors, and banks.
• Development, planning permissions, permitted development, Certificate of Lawfulness.
• Payments Monthly and Quarterly (Council Tax, Business Rates, Utility Bills, Contractors, Invoices, Office Rent, Car park, PAYE, HMRC Tax)
• Liaised with banks on regular banking and property loans.
• Liaised with accountants for companies accounts.
• Managed office supplies.

• First point of contact for MD.
• Oversee the management and administration of 120 properties.
• Managed diaries and organised meetings and appointments.
• Accurately executed secretarial tasks, maintaining smooth administrative operations.
• Produced and distributed monthly reports using Excel knowledge, enabling improved business analysis.
• Coordinated maintenance and repairs of office facilities and equipment.
• Mentored and trained administrative staff to complete tasks and projects.
• Oversaw and updated website content to feature announcements and developments.
• Managed database to maintain updated records and accuracy.
• Drafted documents and reports.
• Wrote business correspondence and technical letters.
• Implemented and maintained procedures/administrative systems.
• Booked and arranged travel, transport and accommodation.
• Monitored the weekly accountability report to ensure all rent payments were always received, accounted for, collating and filing expenses.
• Assisted the lettings team during busy periods by attending viewings where required and following up with applicants post-viewing.
• Developed and executed marketing programs and general business solutions resulting in increased company, revenue, exposure, customer traffic, and lettings.
• Sourced and ordered office supplies within allocated budget.

A-C equivalent