Hi, I’m
Diana Gabriela Belduganu
Gravesend ,Kent
Summary
- Talented Team Leader experienced and dedicated to enhancing employee satisfaction and business success. Diplomatic and friendly with proven commitment to employee training. Hardworking team player bringing necessary experience and knowledge to tackle any operational demand.
- Ability to learn.
- Ability for team work .
- Ability to work whit specialist in other fields .
- The ability to solve specific legal matters .
Overview
6
years of professional experience
Work History
PrepWorldGravesend, Kent
Team Leader
01.2023 - Current
Job overview
- Led performance reviews and tailored employee feedback to facilitate professional development.
- Provided leadership and direction for employees, supervising activities to drive productivity and efficiency.
- Resolved employee relations issues and navigated disciplinary proceedings.
- Fostered positive employee relationships through communication, training and coaching.
- Pick and pack fruit
- Control paper
- Maintenance quality fruit
- Reduced personnel injuries through encouraging safe behaviour in workplace.
- Followed opening, closing and shift changeover procedures for seamless operations.
- Led shifts and motivated team to drive sales.
- Reported all accidents, near miss incidents and work-related ill health conditions to supervisor.
- Trained and empowered staff to resolve complaints appropriately to maintain customer satisfaction.
Supreme WorkforceGravesend, Kent
Recruitment Coordinator
04.2022 - 01.2023
Job overview
- Informed managers and candidates of HR policies, procedures and practices and statutory requirements.
- Registered new candidates, developing wide-ranging database to meet client recruitment needs.
- Working closely whit Business Managers and People Partners to anticipate upcoming recruitment .
- Building strong relationships whit regular recruiting managers and other key stakeholders ( across all sites at King's).
- Supporting recruiting managers that are new to the process whit guidance and expertise around process , roles and responsibilities and candidate experience.
- End to end recruitment process management for your portfolio , continuously seeking to improve to meet the needs of stakeholders.
- Ensuring Right to Work rules have been met and liaising whit Compliance team in recruitment of international candidates .
- Liaising whit external providers at time including advertising and recruitment agencies
- Induction staff
- Sing in and sing out staff
- Keep eye for staff that must do their job like not washing fruit , handling fruit ,trimming ,cleaning , work on team .
- Check every week if they improve their skills and their English .
PrepWorldGravesend, Kent
Team Leader
11.2019 - 03.2022
Job overview
- Provided leadership and direction for employees, supervising activities to drive productivity and efficiency.
- Set and monitored weekly targets for operational team to increase product sales and revenue.
- Followed opening, closing and shift changeover procedures for seamless operations.
- Participated in safety and risk assessments and suggested hazard reduction strategies.
- Managed accurate and timely delivery of dispatch orders to customers.
- Pick and pack fruit
- Control paper
Restaurant El MexicanoBurgkirchen an der Alz, Germany
Sculley Maid
01.2019 - 08.2019
Atu CasinoCampulung Muscel, Romania
Casino Cashier
11.2018 - 01.2019
Job overview
- Promoted loyalty programme to increase customer database and encourage repeat visits
- Maintained thorough records and accounts of all cash desk operations.
- Handled customer complaints in calm, professional and non-confrontational way.
- Identified opportunities to improve cashier processes.
- Processed tickets, chips and coins, handling large sums of money.
- Handled cash and asset counts with meticulous accuracy and efficiency.
- Completed cash-desk operations to highest standard of efficiency, security and customer service.
- Paid winnings and collected losing bets as established by rules and procedures of each specific game.
Royal ClubCampulung Muscel, Romania
Bar Waitress
05.2017 - 11.2018
Job overview
- Provided friendly, courteous service, maximising positive customer satisfaction ratings.
- Served meals and drinks with professionalism and skill, maintaining high presentation and quality standards.
- Created friendly, welcoming atmosphere to encourage positive guest experiences, prolonging visits to increase profitability.
- Delivered checks, collected cash or credit card payments and provided receipt to customers.
- Prepared mixed drinks and poured wine, beer and non-alcoholic beverages within target service timeframes.
- Trained new wait staff to deliver quality service and uphold brand standards.
Education
Sport High SchoolRomania
Diploma of Higher Education from Athletics
09/2013 - 06/2017
Cambridge Centre of Repere Association Romania
English Communication Course from English Communication
03/2013 - 04/2013
London School of CommerceLondon
Certificate of Higher Education from Business and Management
09/2022
Skills
- Team supervision
- Process improvement
- High performance reward schemes
- Team development strategies
- Food running
- Food service standards
- Food preparation and safety
- Food handling and sanitization
Languages
English
Upper intermediate (B2)
Romanian
Fluent
Timeline
Team Leader
PrepWorld
01.2023 - Current
Recruitment Coordinator
Supreme Workforce
04.2022 - 01.2023
Team Leader
PrepWorld
11.2019 - 03.2022
Sculley Maid
Restaurant El Mexicano
01.2019 - 08.2019
Casino Cashier
Atu Casino
11.2018 - 01.2019
Bar Waitress
Royal Club
05.2017 - 11.2018
Sport High School
Diploma of Higher Education from Athletics
09/2013 - 06/2017
Cambridge Centre of Repere Association
English Communication Course from English Communication
03/2013 - 04/2013
London School of Commerce
Certificate of Higher Education from Business and Management
09/2022
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