Summary
Overview
Work history
Education
Skills
Languages
Timeline
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Diana Vlasova Greenwood

Diana Vlasova Greenwood

Harrow on the Hill,Harrow

Summary

Organized and detail-oriented professional with a strong background in sales support, office administration, and customer service. Experienced in managing inquiries, coordinating appointments, and producing marketing materials to support business operations. Skilled in maintaining accurate records and fostering positive client relationships. Fluent in English and Russian, with a proven ability to work both independently and collaboratively in dynamic environments.


Overview

2
2
years of professional experience
3
3
years of post-secondary education

Work history

Sales Coordinator

Harrods Estates
Knightsbridge, London
03.2025 - Current
  • Acted as a liaison between sales agents, clients, and upper management to ensure seamless communication and efficient transaction processes.
  • Drafted and processed all necessary paperwork for property transactions including Terms of Business, Invoices and Market Appraisals.
  • Scheduled and coordinated property viewings, meetings, and follow-ups for high-net-worth clients.
  • Maintained an organised CRM system with accurate client data, sales pipeline updates, and follow-up reminders.
  • Responded to client inquiries with professionalism, providing timely information on listings, pricing, and property specifications.


Office Administrator/ Estate Agent

Plus Real Estate
Saint Petersburg, Russia
09.2023 - 10.2024
  • Scheduled and managed client appointments to optimize office operations.
  • Handled email and phone inquiries, ensuring a professional and efficient response.
  • Maintained accurate client records in the database, supporting the sales team’s efforts.

Client advisor

GUCCI
Knightsbridge , London
04.2023 - 06.2023
  • Delivered high-quality, personalized service to clients, enhancing brand loyalty and client retention.
  • Managed phone and in-person inquiries with professionalism and attention to detail.
  • Coordinated appointments to facilitate exceptional in-store experiences.
  • Processed payments accurately using Point of Sale (POS) systems, ensuring operational efficiency.

Education

Diploma of Higher Education - Fashion Buying And Management

West London University
London
09.2020 - 06.2023

A-Levels - Performing Arts

West Herts College
Watford

GCSEs -

Hatch End High School
London

Skills

  • Excellent organisational and time management abilities
  • Proficient in Microsoft Office Suite (Outlook, Excel, Word)
  • Experience in creating marketing materials and property brochures
  • Familiar with database management systems
  • Full training in Anti-Money Laundering regulations
  • Fluent in English and Russian

Languages

English
Native
Russian
Fluent

Timeline

Sales Coordinator

Harrods Estates
03.2025 - Current

Office Administrator/ Estate Agent

Plus Real Estate
09.2023 - 10.2024

Client advisor

GUCCI
04.2023 - 06.2023

Diploma of Higher Education - Fashion Buying And Management

West London University
09.2020 - 06.2023

A-Levels - Performing Arts

West Herts College

GCSEs -

Hatch End High School

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Diana Vlasova Greenwood