Summary
Work History
Education
Skills
Hobbies and interests
Generic

Diana Tavener

Administrator
Basildon,Essex

Summary

I am hardworking with experience in office operations and in the maintaining of records.

I am literate, numerate. and have keyboard skills, all to a good standard.

Always keen to ensure I am approachable and friendly, yet retaining a professional demeanour.

Adept at handling administrative tasks, supporting team members, and ensuring smooth day to day functioning of my working environment.

Strong organisational skills ensuring confidentiality.

I am adaptable and have a proactive approach to problem-solving and improving office efficiency.

Work History

Branch Support Administrator

DGS
Brentwood, Essex
11.2022 - 01.2026
  • Delivered customer support by processing quotes and orders, invoicing, and overseeing stock control.
  • Facilitated communication by answering phones, managing email, and handling postal correspondence.
  • Streamlined administrative tasks and organised files to enhance office efficiency and maintain organised records.
  • Provided a professional and yet friendly approach to all tasks, remaning calm when under time constraints.

Plant Area Supervisor

British Garden Centres
Ongar
2004 - 2024

Responsible for all areas of plant maintenance, including seasonal displays.

Supervising and motivating plant area staff team.

Ordering plant stock.

Providing information to customers and answering questions.

Till trained.

Education

RHS Level 2 - Horticulture

Royal Horticultural Society
Hutton Adult College, Brentwood
2003

Skills

  • Able to offer support and clear communication to colleagues and clients
  • Order processing and stock control
  • Computer work including data entry, invoicing, correspondence, raising quotes, and replying to and initiating emails
  • Sound administrative skills ensuring attention to detail in all areas
  • Working as part of a team, but also working on own initiative, always with attention to detail in a timely manner
  • Professional, punctual, calm, discreet, inclusive, and keen to learn new skills, including attending training courses

Hobbies and interests

  • Keen Gardener
  • Sewing
  • Reading with particular interest in historical fiction
  • Walking
  • Photographing British Post Boxes around the UK.
  • Postcrossing
  • Film and Theatre

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Diana TavenerAdministrator