Diana Patricia Mushaya
Lusaka,Zambia
Summary
Accomplished professional specializing in public health emergency response, data collection, and project coordination. Proficient in budget and risk management, with a focus on enhancing service utilization and clinical quality standards. Expertise in care planning, resource monitoring, and hospital coordination, supported by strong communication skills. Committed to improving healthcare outcomes through strategic planning and capacity building initiatives.
UK Registration status: passed OET and CBT ,scheduled for OSCE examination
Overview
17
17
years of professional experience
5
5
years of post-secondary education
Work history
Nursing officer in charge
Bauleni Mini Hospital
Lusaka, Zambia
2022.01 - 2026.04
- Oversee daily operations of facility.
- Assist in supervising and teaching clinical skills to students during clinical placements.
- Support midwives, environmental health technologists, pharmacists, nurses, nursing students, and other health professionals to ensure efficient hospital operations and public health programmes.
- Manage inpatient and outpatient care, including establishment of maternity annex.
- Provide antenatal care services.
- Handle emergency obstetric situations and perform neonatal resuscitations.
- Deliver postnatal care, monitor child health growth, and provide family planning services.
- Executed assigned duties responsibly thus meeting departmental expectations consistently.
- Maintained high standards of personal conduct, contributing to a positive work environment.
- Increased operational efficiency by streamlining administrative processes.
- Delivered top-notch service to visitors, enhancing their experience at the venue.
- Handled sensitive information with discretion and professionalism.
- Managed conflict resolution for maintaining peace in the facility.
- Conducted risk assessments to ensure patient safety.
- Responded promptly and effectively to emergencies using established protocols.
- Improved team efficiency with regular training sessions.
- Facilitated smooth communications between departments for better coordination.
- Worked diligently under pressure whilst preserving high-quality output.
- Provided customer service to improve overall visitor experience.
- Actively participated in community engagement initiatives fostering good relations between the hospitals and communitymembers.
- Wrote detailed reports, aiding in case documentation.
- Collaborated with colleagues for effective teamwork.
- Maintained impeccable uniform and equipment, representing department professionally in all interactions.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Oversaw daily operations to achieve high productivity levels.
Maternal and child health department
Chilenje level one hospital
Lusaka, Zambia
2021.02 - 2021.12
- Managed daily departmental operations effectively.
- Conducted assessments and examinations for students across first, second, and third year training.
- Provided antenatal and postnatal care services along with child health growth monitoring.
- Supervised staff and students within the department.
- Assisted clinical instructors with clinical examinations and end of ward assessments.
- Facilitated services aimed at eliminating mother-to-child transmission of HIV for women and babies.
- Offered friendly, efficient customer service and handled challenging situations with ease.
- Consistently arrived at work on time and ready to start immediately.
- Worked flexible hours, covering nights, weekends and bank holidays.
- Supported team by demonstrating respect and willingness to help.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Successfully delivered on tasks within tight deadlines.
- Quickly learned and applied new skills to daily tasks, improving efficiency and productivity.
- Carried out day-to-day duties accurately and efficiently.
Postnatal Ward Nurse midwife
Chilenje level 1 hospital
Lusaka, Zambia
2016.01 - 2017.12
- Provided maternal and neonatal postpartum care to patients.
- Assisted in emergency management of obstetric conditions.
- Supported neonatal resuscitation and immunisation efforts.
- Mentored student nurses and midwives.
- Monitored postpartum mothers and babies for discharge processes.
- Conducted home visits for mothers with high-risk conditions.
- Administered pain management protocols for increased patient comfort levels during recovery periods.
- Conducted health education sessions, increasing patient understanding of conditions.
Labour ward nurse midwife
University teaching hospital
Lusaka, Zambia
2013.10 - 2015.12
- Supported women in labour by tracking progress and offering assistance.
- Facilitated deliveries to promote safe outcomes for mothers and infants.
- Aided maternal and neonatal care by responding to immediate health requirements.
- Maintained cleanliness of ward, reducing infection risks.
- Administered pain management protocols for increased patient comfort levels during recovery periods.
- Escorted patients to imaging tests or surgical procedures whilst maintaining safety protocols at all times.
- Provided high-quality patient care by administering medications, managing intravenous lines and monitoring health conditions.
- Participated in team meetings for effective problem-solving and decision-making.
- Updated and maintained accurate patient records for seamless continuity of care.
- Responded calmly to medical emergencies, resulting in life-saving intervention.
- Supported family members during difficult times, providing reassurance and comfort.
- Monitored vital signs regularly for early detection of medical issues.
- Managed wound dressings and post-operative care to speed up healing processes.
- Conducted health education sessions, increasing patient understanding of conditions.
- Coordinated with multidisciplinary teams, ensuring comprehensive patient care.
- Collaborated closely with other nurses to ensure consistent quality of care across shifts.
- Quickly responded to medical emergencies, working calmly and professionally under pressure.
- Monitored and recorded patient condition, carrying out and reporting regular observations.
- Assessed and evaluated patient needs, supporting accurate diagnosis and care planning.
- Established positive rapport with patients and families through active listening and compassionate care.
- Conducted informative handovers at shift end through concise and accurate reporting and communication.
- Worked closely with fellow nurses, doctors and clinicians for consistent communication and continued best care practices.
- Trained and mentored junior team members, strengthening high-functioning, efficient clinical teamwork.
- Assisted with routine medical tests and evaluations, documenting findings to aid care planning.
- Mentored student and junior nurses, building confidence and competence to ensure outstanding patient provisions.
- Delivered health promotion sessions, raising awareness about women's health issues.
- Monitored patient progress, leading to timely identification of potential risks.
Registered Nurse bed capacity 200
Mawaya urban clinics
Kalomo, Zambia
2010.02 - 2013.09
- Assisted with general clinical and surgical tasks in clinic.
- Supported outpatient care in TB and HIV clinics.
- Participated in maternal and child health care outreach initiatives for immunisations.
Registered nurse. operating theatre
Choma general hospital
Choma, Zambia
2009.03 - 2010.01
- Assisted in accounting for all sponges, needles, sharps, and instruments during operative procedures.
- Reported numbers of drains and packs used, along with their locations, to the circulating nurse.
- Accurately recorded, handled, and labelled specimens as required.
- Participated actively in continuous professional development activities; stayed abreast of latest advancements in healthcare industry.
- Conducted initial patient assessments upon admission; identified health needs and concerns swiftly.
- Assisted doctors during examinations and procedures, enhanced efficiency.
- Maintained strict infection control standards throughout ward duties, minimised cross-contamination risks.
- Responded quickly to emergencies, safeguarded patient well-being.
- Monitored vital signs, ensured stability.
- Collected and properly handled specimens from patients.
Education
Masters Degree - Public Health
Texila American university
Lusaka, ZambiaDegree - Midwifery (BSc Mid)
University of Zambia
Lusaka, ZambiaAdvanced Diploma - Registered Midwifery
Ndola School of Nursing, Midwifery and Theater
Ndola, ZambiaDiploma - Registered Nursing
Kitwe School of Nursing and Midwifery
Kitwe, ZambiaGrade 12 school certificate - GCE Qualification
Helen Kaunda high school
Kitwe, Zambia 1999.01 - 2003.12
Skills
- Public health emergency response
- Data collection and analysis
- Project coordination
- Budget management
- Risk management
- Health promotion
- Care planning
- Service utilization improvement
- Resource monitoring
- Hospital coordination
- Clinical quality standards
- Verbal and written communication
- Team collaboration
- Technical proficiency in Microsoft Office Suite
- Training and capacity building
Affiliations
- Member of Zambia Union of Nurses (ZUNO)
- Member of Midwifery Association of Zambia (MAZ)
- Member of Nursing and Midwifery Council of Zambia
- Member of the Botswana Nursing and Midwifery council
Languages
English
Fluent
Bemba
Fluent
Nyanja
Elementary
Accomplishments
- Awarded Best in Postnatal Care during midwifery training in recognition of clinical excellence and commitment to maternal and new born care.
- Successfully led a team of nurses whose facility was ranked second-best performing during the 2024 nursing audit. This achievement was formally recognised during the 2025 Nurses’ Day celebrations.
- Demonstrated strong leadership and management skills as the nursing department under my supervision was awarded Best Performing Department in 2025.
References
- Cleopatra, Kapumpa, Nursing officer, kapumpac@gmail.com, +260966800370, University teaching hospital
- Esnart, Mambwe Banda, Principle nursing officer, esnartmambwebanda@gmail.com, +260977622200, Lusaka central, subdistrict
- Jane, Kaonga Botha, Senior nursing officer, jkaongabotha14@gmail.com, +260977989288, Matero level one Hospital
TRAININGS & Achievements
- Quality insurance training, 2022
- Patient centered care training, 2021
- Case management training on COVID-19, 2020
- Cohort monitoring of HIV exposed infants
- Helping Babies Breathe at Birth (HBB) training, 2016
- Pediatric HIV care and management of Opportunist Infections, 2014
- Adolescents' health, 2014
- Emergency management of Obstetrical and Neonatal conditions, 2012
- International Aids Society Conference in Washington DC, USA, 2012. Presented operational research on retention of HIV positive patients on ART in Kalomo district Zambia.
- Diagnostic counseling and testing (DCT), 2012
- Clinical training skills, 2012
- Prevention of mother to child transmission of HIV (PMTCT), 2011
- Advanced adult HIV/ART care and management of opportunistic infections, 2012
- Performance improvement approach training, 2012
Timeline
Nursing officer in charge
Bauleni Mini Hospital
2022.01 - 2026.04
Maternal and child health department
Chilenje level one hospital
2021.02 - 2021.12
Postnatal Ward Nurse midwife
Chilenje level 1 hospital
2016.01 - 2017.12
Labour ward nurse midwife
University teaching hospital
2013.10 - 2015.12
Registered Nurse bed capacity 200
Mawaya urban clinics
2010.02 - 2013.09
Registered nurse. operating theatre
Choma general hospital
2009.03 - 2010.01
Grade 12 school certificate - GCE Qualification
Helen Kaunda high school
1999.01 - 2003.12
Masters Degree - Public Health
Texila American university
Degree - Midwifery (BSc Mid)
University of Zambia
Advanced Diploma - Registered Midwifery
Ndola School of Nursing, Midwifery and Theater
Diploma - Registered Nursing
Kitwe School of Nursing and Midwifery