Summary
Overview
Work history
Education
Skills
Websites
INTERPERSONAL SKILLS
Certification
Languages
Affiliations
References
Timeline
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Diana Ogrean

Diana Ogrean

London

Summary


Experienced Showroom Manager and Interior Designer with 9 years of proven success in the design and sales industry. Recognized for delivering outstanding customer experiences, building lasting client relationships, and consistently driving revenue growth through a detail-oriented, customer-first approach. Known for a warm presence, polished communication skills, and a natural ability to connect with diverse clientele. Always creating a welcoming environment that builds trust and boosts conversion rates. Exudes charm and professionalism in every interaction, consistently surpassing expectations and enhancing brand loyalty.

Dynamic leader and team motivator, fostering high-performing, collaborative environments that emphasize excellence, efficiency, and ongoing improvement. Meticulously organized and detail-oriented, ensuring flawless execution of showroom operations, encompassing visual merchandising and client follow-up.

Overview

6
6
years of professional experience
1
1
Certification

Work history

Interior Design Consultant & Showroom Manager

Mindthegap
London
01.2024 - Current
  • Delivered exceptional customer service, enhancing business reputation.
  • Initiated customer loyalty programmes, boosting repeat purchases and brand loyalty.
  • Collaborated with marketing team on promotional activities, increasing brand visibility.
  • Managed logistics operations, improving overall productivity.
  • Organised regular office visits to raise brand awareness.
  • Provided interior design consulting for final clients and B2B partners, offering expert advice and measurements.
  • Demonstrated quick decision-making skills under pressure, preserving client trust and loyalty.

Creative & Strategy Lead

NS Advisory
Chicago - remotely from London
08.2024 - 06.2025
  • Drove growth by connecting pioneering tech and cybersecurity firms with key decision-makers.
  • Facilitated strategic connections to enhance collaboration and accelerate sales cycles.
  • Supported product development and fostered long-term partnerships through meaningful engagements.
  • Leveraged an exclusive network of CISOs, CIOs, and industry leaders to address complex challenges.
  • Successfully organised events, ensuring seamless execution and guest satisfaction.
    Managed all guest lists to optimise attendance and engagement.
    Prepared event venue, coordinating logistics for optimal setup.
    Oversaw entire event to guarantee adherence to schedule and quality standards.

Interior Designer

West Elm
London
03.2023 - 08.2024
  • Prepared quotes and estimates for clients, while recommended various products and services offered by the company.
  • Connected with in-store leads, developed key client relationships by providing design solutions meeting needs and budgets without compromising quality or design intent.
  • Designed floor plans, elevations, 3D perspective views and material boards for review and presentation, maintaining client input throughout.
  • Coordinated with the senior interior designer on various client projects, improving communication to finish projects on time 99% of the time.

Senior Sales Manager

Cornerstone Removals
London
01.2020 - 01.2023
  • Adeptly handled more than 70 calls per day, generating more than 20% of the company revenue.
  • Excellent interpersonal skills capable of adapting to each personality or cultural background, improved company customer service by 20%.
  • Grew sales, boosted profits applying proactive management strategies & enhancing sales training.
  • Monthly goal £700,000 achieved & exceeded.
  • Monitored sales teams performance, providing effective training to help reach revenue and profit targets.
  • Monitored multiple databases to keep track of all company inventory.
  • Produced daily KPI reports, held briefings every morning and motivated the sales team, the customer service team and the logistic team in creating a unique experience for the clients.

Education

Graphic Design

David Game Higher Education
03/2023 - 05/2025

Bachelor of Arts - Interior, Graphic, Industrial, Product Design

University of Arts And Design
10/2016 - 07/2020

Foundation Degree in Arts - Interior Design

Escuela De Arte
04/2017 - 01/2018

Skills

  • Excellent communication skills
  • Trained in consumer marketing
  • Sales expertise
  • Strong interpersonal skills
  • 3D software and rendering software
  • Analytical problem solver
  • Project management
  • Continuous improvements

INTERPERSONAL SKILLS

Professional, punctual, self-motivated, fast learner, honest & reliable, time management, welcoming & cheerful, confident, problem solver & innovative ideas. 

Always developing relationships with clients and people around for better results. 


Certification

Grant Cardone Sales Course

IELTS: English Education

Languages

English
Fluent
Romanian
Native
Spanish
Fluent
Italian
Advanced
German
Intermediate

Affiliations

  • Interior and Graphic Design
  • People's Psychology
  • Reading, Sketching, Drawing, Painting
  • Bicycling, Marathon Runner
  • Theatre

References

References available upon request.

Timeline

Creative & Strategy Lead

NS Advisory
08.2024 - 06.2025

Interior Design Consultant & Showroom Manager

Mindthegap
01.2024 - Current

Interior Designer

West Elm
03.2023 - 08.2024

Senior Sales Manager

Cornerstone Removals
01.2020 - 01.2023

Graphic Design

David Game Higher Education
03/2023 - 05/2025

Bachelor of Arts - Interior, Graphic, Industrial, Product Design

University of Arts And Design
10/2016 - 07/2020

Foundation Degree in Arts - Interior Design

Escuela De Arte
04/2017 - 01/2018

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