Diana Neculescu
London
Summary
Detail-oriented team player with strong organizational skills. Proven ability to handle multiple projects simultaneously, ensuring a high degree of accuracy in all tasks. Seeking a full-time position that offers professional challenges, allowing exceptional interpersonal skills, excellent time management, and problem-solving abilities to be utilized.
Overview
13
13
years of professional experience
Work History
Corporate Administrator
Trinity House
02.2022 - 06.2024
- Developed and implemented an office policy manual that standardized procedures and improved operational efficiency
- Compiled and analyzed data to produce accurate reports and presentations for stakeholders
- Updated and maintained the company's website, ensuring all content was accurate and up-to-date
- Monitored system performance and identified potential issues, resulting in improved reliability and uptime
- Drafted and edited professional documents, ensuring accuracy and clarity
- Developed and implemented new office procedures that improved workflow efficiency such as data entry control and records update
- Maintained personnel records and updated internal databases to support document management.
Medical Administrative Assistant
BabylonHealth
08.2021 - 01.2022
- Provided administrative support to physicians, nurses, and other medical staff
- Utilized electronic health records to document patient care and maintain accurate medical records
- Managed patient records, including filing, entering data into the electronic health record, and retrieving data as needed
- Monitored and ordered clinic supplies
- Answered phone calls, responded to patient inquiries, and routed calls to the appropriate staff
- Greeted and registered patients, collected and verified patient information, and ensured patient privacy and confidentiality.
Reception Team Leader
Discovery Networks
01.2020 - 07.2021
- Evaluated team performance and provided constructive feedback to help team members improve
- Developed team goals and objectives and monitored progress to ensure successful completion of tasks
- Coordinated the daily operations of the front office, ensuring that customer orders were processed and delivered on time
- Trained and supervised a team of 3 front office personnel,
- Created reports and documents as requested
- Developed and implemented a comprehensive training program for new employees that reduced onboarding time
- Developed and implemented procedures that increased safety and security
Medical Data Entry
CrystalVet
09.2014 - 07.2019
- Managed patient records, including filing, entering data into the electronic health record, and retrieving data as needed
- Scheduled patient appointments, including referrals to specialists and tests
- Maintained accurate patient records and documents, ensuring compliance with present regulations
- Collaborated with physicians and other healthcare providers to clarify medical record documentation and coding accuracy
- Developed and maintained organized filing systems, allowing for quick retrieval of medical records
- Assisted in daily operations of the medical office, including filing and maintaining patient and office records
- Conducted data entry and verification to ensure data accuracy and completeness
- Successfully identified and resolved data entry errors, resulting in improved data accuracy.
Office Assistant
Dyatrans
03.2011 - 07.2014
- Created and maintained a customer database to track reservations, contact information, and preferences
- Developed and maintained an online booking system to facilitate customer reservations
- Researched and recommended vacation packages, activities, and other services to meet customer needs
- Provided detailed travel information to customers on visas, customs, currency, and other requirements
- Coordinated travel arrangements, ensuring that all details and requirements were met
- Managed customer inquiries and complaints in an effective, timely, and professional manner
- Provided customized travel advice to customers based on their interests and needs
- Developed a comprehensive travel itinerary that included a variety of activities, accommodation, and transportation options to meet the customer’s budget and preferences
- Developed promotional campaigns to attract new customers.
Education
Bachelor of Science -
University of Veterinary Medicine And Sciences
Bucharest 07.2019
High School Diploma -
CN Costache Negri - Life Sciences
Galati06.2013
Skills
- Office Administration
- Meeting Scheduling
- Calendar Management
- Technical Support
- Data entry
- Inventory Management
- Document Preparation
- Executive Support
- Events Coordination
- New Hire Onboarding
- Records Management
- Microsoft Office proficiency
- Mail handling
- Transcribing documents
- File Organization
Languages
English
French
Romanian
Personal Information
- Title: Virtual Administrative Assistant
- Driving License: Category B
Timeline
Corporate Administrator
Trinity House
02.2022 - 06.2024
Medical Administrative Assistant
BabylonHealth
08.2021 - 01.2022
Reception Team Leader
Discovery Networks
01.2020 - 07.2021
Medical Data Entry
CrystalVet
09.2014 - 07.2019
Office Assistant
Dyatrans
03.2011 - 07.2014
Bachelor of Science -
University of Veterinary Medicine And Sciences
High School Diploma -
CN Costache Negri - Life Sciences
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