DIANA MBABAZI
Reading,United Kingdom
Summary
Adaptable and analytical professional with a proven track record in product trials, market research, and stakeholder engagement across commercial and not-for-profit sectors. Skilled in gathering and interpreting performance data to generate actionable insights that support product strategy, pricing, and commercialisation. Experienced in working collaboratively with cross-functional teams to optimise processes, enhance user experience, and inform decision-making. Well-prepared to contribute to product development and go-to-market initiatives across diverse EMEA markets.
Overview
10
10
years of professional experience
2019
2019
years of post-secondary education
Work history
Product Analyst
Virgin Media 02
Reading, United Kingdom
03.2024 - 11.2025
- Conducted trials of innovative technologies, collecting and analysing performance data to inform product strategy.
- Designed and distributed user surveys, evaluating results to extract actionable insights and drive product improvements.
- Identified process and feature enhancements, presenting data-backed recommendations that increased user satisfaction and efficiency.
- Facilitated collaboration between engineering, product development, and design teams to align objectives and streamline updates.
- Optimised product features through continuous feedback analysis and performance monitoring.
- Performed in-depth data analysis throughout all stages of the product update cycle to support evidence-based decision-making.
Project Assistant
Energy Efficient Solutions
Bracknell
06.2023 - 03.2024
- Provided project support on the successful mobilisation of 50 small-scale renewable technology projects.
- Liaised with internal (Executive Board, Service Managers) and external (Commissioners, Partners) stakeholders.
- Organised and version control documentation of data/project collateral.
- Provide weekly updates on project statuses during meetings, suggesting solutions to project managers.
- Initiated a new efficient project management software during my first 30 days, resulting in reliable project organisation, resources, schedules and improved cross-functional collaboration.
Research Associate
Preqin
London
03.2020 - 02.2023
- Managed a portfolio of over 200 global client accounts, ensuring consistent delivery of actionable insights and data solutions.
- Designed and executed quarterly research initiatives to support institutional investors and fund managers in strategic decision-making.
- Spearheaded a targeted growth campaign that increased client engagement in Sub-Saharan Africa by 30% within one month.
- Collected and analysed proprietary financial datasets to inform product development and client reporting.
- Streamlined data collection workflows by developing customized materials aligned with stakeholder needs, improving efficiency and accuracy.
- Led onboarding and training sessions for new team members, fostering rapid integration and operational readiness.
Project Assistant
Education Development Trust
Reading
03.2019 - 05.2019
- Quickly adapted to the not-for-profit sector, contributing to project goals within the first 30 days.
- Supported the delivery of the Accelerate project by managing daily operations including scheduling, minute-taking, and meeting coordination.
- Coordinated logistics for internal and external stakeholders, including travel planning and accommodation arrangements.
- Maintained strong stakeholder relationships through consistent, high-quality service - supporting long-term engagement and future collaboration.
Economist
National Bank of Rwanda
Kigali
09.2018 - 11.2018
- Successfully collaborated on research projects alongside Senior Economists.
- Developed business communication, relationship building, minute taking, organisation and investigative skills.
- Built a strong network with industry professionals for potential business opportunities.
Research Assistant
Coventry University
Coventry
01.2016 - 07.2018
- Developed and distributed survey instruments, engaging over 500 students to gather quantifiable insights for institutional research.
- Collaborated with cross-functional teams to deliver impactful presentations to senior stakeholders, including lecturers and student services leadership.
- Created visual data representations (graphs, spreadsheets) to identify trends in student experience and inform strategic decisions.
- Trained incoming research assistants on data collection methodologies and research delivery processes, ensuring consistency and quality.
Education
Bachelor of Arts - Economics
Coventry University
CoventrySkills
Technical and Tools
- MS Office Suite (Advanced Excel, PowerPoint, Word)
- Jira & Confluence
- GCP
- Tableau
Project Management
- PRINCE2 Certified
- Agile Methodologies & Sprint Planning
Business Skills
- Market Research
- A/B Testing
- Data Quality Management
- CRM Support
Compliance and Governance
- KYC Guidelines
- Regulatory Documentation & Data Integrity
Accomplishments
- Implemented New Software: Increased efficiency by 30% in project management software within 30 days.
- Expanded Client Base: Boosted client numbers in Sub-Saharan Africa by 30% in one month.
- Managed Global Accounts: Oversaw 200+ global client accounts for research firm, enhancing client relationships.
- Led Project Mobilisation: Successfully mobilised 50 small-scale renewable projects with zero delays.
Timeline
Product Analyst
Virgin Media 02
03.2024 - 11.2025
Project Assistant
Energy Efficient Solutions
06.2023 - 03.2024
Research Associate
Preqin
03.2020 - 02.2023
Project Assistant
Education Development Trust
03.2019 - 05.2019
Economist
National Bank of Rwanda
09.2018 - 11.2018
Research Assistant
Coventry University
01.2016 - 07.2018
Bachelor of Arts - Economics
Coventry University