Diana Khmelnytska
Twickenham,England
Summary
I'm energetic, motivated and highly organised. Skilled at balancing needs of clients in busy environments and working to deadlines. Enthusiastic about working in the corporate sector and keen to expand my expierience into PA & EA work.
Overview
3
3
years of professional experience
5
5
years of post-secondary education
Work history
Event and Restaurant Hostess
The Lensbury Club
Teddington
12.2022 - Current
- Managed the phone and online booking system to schedule reservations for guests.
- Liaised with event coordinator to set up meeting rooms, event spaces and private dining functions.
- Cultivated positive guest relations by managing reservation information and mainatining relations with our reguar clients.
- Managing seating arrangements during busy periods including walk-ups.
- Managing customer satisfaction and dealing customer complaints in a speedy and calm manner.
- Coordinated Front of House and Back of House staff ahead of events for smooth execution to maximise guest satisfaction.
Waitress
The Lensbury Club
Teddington
07.2022 - 12.2022
- Performed bar closing duties, thoroughly cleaning, sanitising and replenishing stock.
- Served meals and drinks to club members with professionalism and skill, maintaining high presentation and quality standards.
- Provided friendly, courteous service, advice on menu items, maximising positive customer satisfaction ratings.
- Regularly communicated with kitchen and bar staff to maintain smooth front of house operations, minimising potential service delays.
- Arranged tables and set up linens and silverware in preparation for guests.
Ukrianian Language Interpreter
The Trussell Trust
Richmond
05.2022 - 07.2022
- Interpreted spoken and written conversation between English and Ukrainian with accuracy
- Delivered real-time, accurate oral translations and interpretations for clients
- Stayed current on cultural changes impacting language context and meaning
- Proofread written translated material to check words, grammar and phrases
- Twice took part in the project Erasmus +
- Worked with tact and sensitivity with clients who were experiencing legal and aid issues related to refugee status.
Waitress and Bartender
Ichiro
Pereiaslav, Ukraine
07.2021 - 02.2022
- Thoroughly cleaned bar areas, delivering positive first impressions to guests and maintaining impeccable hygiene standards.
- Engaged with guests to create positive rapport, encouraging loyalty and repeat visits.
- Provided efficient food and drinks service for high levels of customer satisfaction.
- Performed bar closing duties, thoroughly cleaning, sanitising and replenishing stock.
Social Media Content Creator
Hryhorii Skovoroda University
09.2020 - 05.2021
- Created and posted to Univerity's social media channels.
- Coordinated with design team to integrate images and text for articles.
- Developed catchy phrases for social media content.
- Scheduled content releases to meet required deadlines.
Education
BA Undergraduate - Interpreter English and German language
Hryhorii Skovoroda University
Pereiaslav 09.2021 -
A-Levels -
Art school
Pereiaslav 09.2012 - 05.2017
Skills
- Motivated and energetic
- Have a well knowledge how to direct with the computer
- Highly responsible and reliable
- Detailed minute-keeping
- Fast learning
- Travel bookings
- Problem resolution
- Diary management
- Customer friendly
- Data entry
- Accurate and detailed
Languages
English
Upper intermediate
Ukrainian
Native
Russian
Native
Polish
Elementary
Timeline
Event and Restaurant Hostess
The Lensbury Club
12.2022 - Current
Waitress
The Lensbury Club
07.2022 - 12.2022
Ukrianian Language Interpreter
The Trussell Trust
05.2022 - 07.2022
BA Undergraduate - Interpreter English and German language
Hryhorii Skovoroda University
09.2021 -
Waitress and Bartender
Ichiro
07.2021 - 02.2022
Social Media Content Creator
Hryhorii Skovoroda University
09.2020 - 05.2021
A-Levels -
Art school
09.2012 - 05.2017
Similar Profiles
Arunvir GillArunvir Gill
Food and beverage assistant at Lensbury HotelFood and beverage assistant at Lensbury Hotel
Tim WrightTim Wright
Assistant tennis coach at The LensburyAssistant tennis coach at The Lensbury
NOR AFFANDY SYAFIQ BIN ABDULLAHNOR AFFANDY SYAFIQ BIN ABDULLAH
Freelance Bouncer at Club rich/Drip/Rumours Beach Club/Cherry/Club HellFreelance Bouncer at Club rich/Drip/Rumours Beach Club/Cherry/Club Hell
Nombasa NdzisheNombasa Ndzishe
Senior social worker at London Borough of HillingdonSenior social worker at London Borough of Hillingdon
Max MarshallMax Marshall
Bartender at NetworkBartender at Network