Diana Kapitanchuk
Brisrol
Summary
I'm a detail-oriented organiser who loves creating clarity out of complexity. Whether it's maintaining flawless client databases, navigating HR policies, or streamlining inventory systems, I take pride in building systems that work. A natural quick learner, my experience spans documentation control, team training, and records management, with some creative flair from copywriting and content editing.
What drives me? Being part of a friendly, results-focused team where I can contribute my skills in mentoring colleagues, adapting to different work cultures, and implementing smarter processes. From office coordination to schedule management and basic accounting.
Overview
4
4
years of professional experience
Work history
Bakery Assistant
Bake Away
Bristol
08.2022 - Current
- Engaged with customers to provide exceptional service, improving practical English skills and cultural understanding.
- Operated cash register and handled cash, credit card and check transactions.
- Assisted in inventory management for maintaining adequate stock levels.
- Maintained an organised workspace; promoted efficient workflow within the bakery.
- Boosted product sales by offering selection guidance to customers.
- Explained establishment policies to customers and offered advice on selections.
Business Administrator, Copywriter
Endocrine Medical
Kyiv, Ukraine
07.2021 - 02.2022
- Oversaw client database management, utilising specialised medical software to maintain accurate records.
- Developed and edited medical content for promotional materials, enhancing the clinic’s outreach
- Maintained office supplies stock, reducing downtime due to lack of materials.
- Maintained smooth-running business operations by delegating priorities to staff abilities.
- Updated company database regularly, ensuring accessibility of accurate information.
- Developed reports with detailed data analysis.
- Assisted in human resources procedures, facilitating employee management.
- Coordinated with different departments to streamline workflow.
- Organised filing systems and maintained records and documentation in alignment with company policies and data security protocols.
- Reviewed existing procedures and systems for inefficiencies and recommended actionable initiatives for improvement.
- Prioritised high-volume competing tasks to complete simultaneous projects within stringent timeframes.
Education
Student - Journalism
State Tax University
Irpin, Ukraine 09/2018 - 06/2022
Master of Business Administration (MBA) - International
ARU London
London 09/2024 - 08/2025
Skills
- Client database management
- HR policies understanding
- Inventory control
- Documentation control
- Training staff
- Records management
- Copywriting
- Content editing
- Customer service
- Multitasking
- Cultural adaptability
- Navigating diverse environments
- Office coordination
- Basic accounting
- Organisational leadership
- Scheduling and diary management
- Team Leadership
Languages
Ukrainian
Native
Russian
Native
English
Fluent
Affiliations
- Piano playing, music events, running.
Timeline
Bakery Assistant
Bake Away
08.2022 - Current
Business Administrator, Copywriter
Endocrine Medical
07.2021 - 02.2022
Student - Journalism
State Tax University
09/2018 - 06/2022
Master of Business Administration (MBA) - International
ARU London
09/2024 - 08/2025
Similar Profiles
Evridiki Epainetos HsuEvridiki Epainetos Hsu
Cake Artist and Founder at Bake & BakeCake Artist and Founder at Bake & Bake
Susan GambleSusan Gamble
Front of the House Sales at Broadstreet Bake Co.Front of the House Sales at Broadstreet Bake Co.
Andres MorenoAndres Moreno
Supervisor at Papa Murphy's Take and Bake PizzaSupervisor at Papa Murphy's Take and Bake Pizza
Marvis CoutureMarvis Couture
Bakery Assistant at Hy-VeeBakery Assistant at Hy-Vee
Sarah AgarSarah Agar
Bakery Assistant at SuperstoreBakery Assistant at Superstore