Diana Kanousi
London,United Kingdom
Summary
Dynamic and customer-focused professional with strong communication skills and a proven ability to deliver exceptional guest experiences. Energetic, personable, and dedicated to maintaining high standards in customer service and hospitality. Well-versed in food safety protocols, compliance requirements, and industry best practices.
Overview
4
4
years of post-secondary education
4
4
years of professional experience
Work history
Waitress
Soho House
London
2025.07 - 2025.09
- Showcased extensive knowledge of menu items, heightened customer decision making.
- Optimised workflow in busy periods through successful coordination with the kitchen staff.
Waitress
Granger & Co.
Notting Hill
2022.03 - 2024.09
- Delivered high-quality service in a fast-paced restaurant.
- Built resilience and flexibility through busy shifts and diverse clientele.
Food & Beverage Assistant
Apex Temple Court Hotel
London
2021.07 - 2021.12
- Supported breakfast service, bar operations, and in-room dining.
- Maintained high standards of hygiene and guest satisfaction in a 4-star hotel environment.
Education
BA - Modern Languages (French and Spanish)
King's College London
2022.09 - 2026.05
Skills
- Excellent communication (verbal & written)
- Strong customer service approach
- Calm under pressure and solutions-focused
- Highly adaptable and quick to learn
- Confident team player with initiative
- Intercultural awareness from international experience
Languages
English
Native
Greek
Native
Spanish
Fluent
French
Advanced
Personal Information
Hobbies: Language learning and travel, Imperial College London STEM programme alumna, Team sports (rowing, netball), Volunteering and fundraising in the local community.
Timeline
Waitress
Soho House
2025.07 - 2025.09
BA - Modern Languages (French and Spanish)
King's College London
2022.09 - 2026.05
Waitress
Granger & Co.
2022.03 - 2024.09
Food & Beverage Assistant
Apex Temple Court Hotel
2021.07 - 2021.12