DIANA CHIKOHORA
Stevenage,Hertfordshire
Summary
Health and social care support worker with 10 years of experience delivering person-centred, dignity-focused care to adults, children, and young people with mental and physical health needs. Expertise in autism support, mental health conditions, challenging behaviour, and anxiety disorders. Strong record of maintaining professional boundaries and building trust with individuals and families.
Overview
15
15
years of professional experience
Work History
Mental Health Nursing Student
University of Bedfordshire
09.2025 - Current
- Completed clinical placements in various healthcare settings. across inpatient, community and psychiatric liaison mental health settings.
- Acquired practical skills in mental health assessments and care planning. in mental state examination, risk assessment, safeguarding, care planning, therapeutic communication and multidisciplinary working.
- Supported individuals experiencing mental health challenges under supervision.
- Utilised professional communication skills to enhance therapeutic relationships., active listening and de-escalation skills to support therapeutic relationships and maintain safety.
- Expanded knowledge of mental health laws and ethical guidelines. of the Mental Health Act, Mental Capacity Act, NMC Code, confidentiality and professional accountability.
- Engaged in multidisciplinary meetings to discuss patient care plans., handovers, assessments and care reviews and maintaining appropriate clinical documentation.
- Applied trauma-informed, person-centred, and recovery-focused principles to enhance patient care.
Bank Support Worker
Hertfordshire Partnership University NHS Foundation Trust (HPFT)
08.2017 - Current
- Provide compassionate, person-centred support to adults experiencing a range of mental health needs, promoting dignity, safety, independence and recovery.
- Promote choice, independence and recovery while recognising each person's individual needs, strengths and preferences.
- Monitored changes in presentation, mood, behaviour and mental state, reporting concerns to relevant professionals to ensure timely interventions.
- Build positive professional relationships with service users through active listening, empathy, patience and respectful communication.
- Observe changes in presentation, mood, behaviour and mental state and report concerns appropriately to relevant professionals.
- Collaborated with multidisciplinary team, communicating relevant information clearly during handovers and daily care to enhance continuity of support.
- Maintained accurate documentation to support safe care delivery in alignment with professional and organisational standards.
- Maintain accurate documentation and contribute to the safe delivery of care in line with professional and organisational standards.
Care Support Worker
M Mari
03.2012 - 04.2017
- Maintained confidentiality and dignity while providing safe, nurturing support to children and young people, fostering a trusting environment.
- Collaborated with colleagues, families and professionals to deliver consistent, person-centred support that prioritised safety and individual needs.
- Promoted emotional wellbeing, confidence and independence, facilitating positive social interactions while upholding clear professional boundaries.
- Worked collaboratively with colleagues, families and other professionals to provide safe, consistent and person-centred support.
- Maintained confidentiality, dignity and respect and supported children and young people in a safe and nurturing environment.
- Recognised and reported safeguarding concerns and changes in behaviour or presentation in line with appropriate procedures.
- Built warm, trusting and professional relationships by communicating at the individual's level and adapting support to their needs and emotional state.
Education
BSc - Mental Health Nursing
University of Bedfordshire
Luton, LUT09-2026
BA - Health and Social Care
University of Bedfordshire
Luton, LUT06-2022
Skills
- Compassionate support
- Mental health support
- Safeguarding children and adults
- Behaviour de-escalation
- Risk assessment
- Trauma-informed approach
- Professional boundaries
- Dignity and independence
- Clear verbal and written communication
- Multidisciplinary collaboration
- Adaptable approach
- Record keeping
- Microsoft Word, Excel and PowerPoint
REFERENCES
Available on request.
TRAINING & PROFESSIONAL DEVELOPMENT
- Safeguarding Adults and Children
- Care Certificate
- First Aid / CPR
- Moving and Handling
- Restraint / Physical Intervention training
- Mandatory healthcare and mental health training
- Mental Health Act and Mental Capacity Act awareness through nursing education
- NMC Code, professional boundaries, confidentiality and safe pra
Timeline
Mental Health Nursing Student
University of Bedfordshire
09.2025 - Current
Bank Support Worker
Hertfordshire Partnership University NHS Foundation Trust (HPFT)
08.2017 - Current
Care Support Worker
M Mari
03.2012 - 04.2017
BSc - Mental Health Nursing
University of Bedfordshire
BA - Health and Social Care
University of Bedfordshire