Summary
Overview
Work History
Education
Skills
Hobbies
Languages
Timeline
Generic

Diana Borovikova

Nottingham,NGM

Summary

Professional with experience in safety and customer service working for Mellors. Proven ability to enforce safety protocols and respond effectively to emergencies, utilizing first aid skills. Strong communicator and team collaborator, dedicated to creating enjoyable experiences for guests while maintaining high standards of facility hygiene and operation.

Overview

5
5
years of professional experience

Work History

Beach Assistant

Mellors
07.2023 - 09.2025
  • Monitored safety of guests in and around swimming pool.
  • Learned and maintained proficiency in first responder skills such as First Aid and CPR to offer individuals in distress optimal support.
  • Ensured swimmer safety by vigilantly monitoring pool area and enforcing rules.
  • Provided friendly customer service to guests and addressed concerns.

Ice Marshall

IceTechUk/Mellors
11.2021 - 01.2025

As an Ice Marshall at Winter Wonderland, my role involved ensuring the safety and enjoyment of all skaters on the ice rink. I monitored the rink for any hazards, assisted skaters in need, and enforced safety rules to prevent accidents. My first aid experience allowed me to respond quickly to injuries, providing immediate care and managing incidents until further medical help arrived. I also helped maintain smooth operations by guiding skaters, controlling the flow of people on the ice, and assisting with skate rentals and equipment checks.

Ice Sports Assistant

National Ice Arena
12.2020 - 12.2022

As an Ice Sports Assistant I provided support in various ice-related activities, helping with the preparation and maintenance of the ice rink, assisting coaches or athletes, and ensuring equipment is in good condition. Responsibilities include setting up for training or competitions, supervising recreational skaters, ensuring safety protocols are followed, and providing basic instruction or guidance to beginners.

Education

Bachelor of Arts - Interior Architectur And Design

Nottingham Trent University
07-2027

Skills

  • Team collaboration
  • Computer skills
  • Verbal and written communication
  • Decision-making
  • Problem-solving
  • Attention to detail
  • Time management

Hobbies

Competitive Figure Skating
I have been ice skating since the age of 3 and have represented Team GB in international competitions since I was 11, includes multiple appearances at World Championships, which have developed my discipline, perseverance, and ability to perform under pressure — all qualities I bring into my professional and team environments.

Languages

English
Bilingual or Proficient (C2)
Russian
Bilingual or Proficient (C2)

Timeline

Beach Assistant

Mellors
07.2023 - 09.2025

Ice Marshall

IceTechUk/Mellors
11.2021 - 01.2025

Ice Sports Assistant

National Ice Arena
12.2020 - 12.2022

Bachelor of Arts - Interior Architectur And Design

Nottingham Trent University
Diana Borovikova