Diana Boothby

• Outreach and engagement lead for BGWM (Business Growth West Midlands)

Led outreach initiatives for the Business Growth West Midlands project, enhancing community engagement and support for local businesses. Developed and executed networking events and designed promotional materials to boost project visibility.

• Exceeded target of 80 local businesses in North Solihull engaged.

Portfolio of work:

http://dianaboothby.portfoliobox.net/

• Operating as lead point of contact for account queries.
• Building and maintaining strong, long-lasting customer relationships.
• Overseeing customer account management, including negotiating contracts and agreements, to maximize profit.
• Generating and presenting progress reports to internal and external stakeholders.
• Identify areas of improvement to meet sales quotas.
• Forecasting and tracking key account metrics.
• Sales & Marketing campaigns.
• Collaborate with sales team to identify and grow opportunities within territory.
• Assist with challenging client requests or issue escalations as needed.
• Established large corporation partnerships
• Managed portfolio of £112k

• Clerical duties.
• Maintaining client and vendor relationships.
• Networking at local events.
• Data integrity and record keeping.
• Organising events, scheduling meetings and travel arrangements.
• Processing quotes, invoices and purchase orders.
• Project Management.
• Providing administrative support to other departments or projects as needed.
• Supporting role for Procurement Manager.
• Direct support for Operations Manager and Project Manager.
• Coordinate logistics related to operational sites, equipment, and services.
• Conceptualizing visuals based on legal requirements, company branding and blending client needs.
• Creating images and layouts by using design software such as Adobe Illustrator, Adobe Indesign, Adobe Creative Suite, Adobe Cloud and Acrobat Pro.
• Market Research
• Draft and schedule projects while defining budget constraints and potential alternatives.
• Established new design culture around parking signs.
• Managed client case load of 500+

Portfolio of work:

http://parkingportfolio.portfoliobox.net/

• Account Management of over 12,000 home health care clients.
• In charge of all onboarding, queries, adherence to employment regulations, payroll, account budgets, and regulatory audits.
• This role included follow through on several private healthcare projects through their lifecycle.
• Heavy focus on data integrity and regulatory compliance.
• Performed onboarding and interviewing clients and their employees.
• Drafting job descriptions.
• Maintain accurate and compliant financial and employment records.
• Company was fiscal intermediary and legal employer of record (EOR) for all clients.

Further employment history available upon request.