Diana Boikova
Northampton
Summary
Highly motivated and detail-oriented Administrative Professional with over 4 years of experience supporting regulatory, supply chain, and customer service operations. Proven ability to manage applications, maintain accurate records, and support cross-department collaboration. Recognised for problem-solving skills, a proactive mindset, and the ability to act as a trusted advisor in fast-paced, client-focused environments.
Overview
4
4
years of professional experience
Work History
Nightclub Manager
Elysium
03.2024 - 03.2025
- Managed team scheduling, customer engagement, and operational planning
- Ensured record accuracy, compliance with regulations, and resolution of conflicts under pressure
- Oversaw budgeting, expenditure tracking, and adherence to compliance standards
Supply Chain Administrator
The Automated Technology Group
02.2023 - 04.2024
- Responded to client and supplier queries via phone and email with professionalism and clarity
- Liaised between logistics, finance, and procurement teams to ensure smooth operations
- Improved process efficiency by streamlining purchasing and inventory management
Logistics Administrator
Dachser
09.2021 - 05.2022
- Managed shipment data and ensured timely updates of documentation
- Worked closely with customs and regulatory teams to ensure compliance with import/export standards
Customs Declarant
Dachser
04.2021 - 06.2021
- Facilitated smooth customs operations by managing export and import formalities
- Acted as a key liaison for transit accounting and customs compliance
Administrator
Wickes
11.2020 - 03.2021
- Handled email and phone enquiries from staff and customers, resolving issues promptly
- Took ownership of administrative tasks including data entry, file organisation, and compliance logging shipping and financial records, ensuring data accuracy and timeliness
Education
AAT LEVEL 1 & LEVEL 2
Northampton College
Skills
- Customer Service & Stakeholder Engagement
- Administrative & Data Management
- Microsoft Office (Excel, Outlook, Word)
- Problem Solving & Advisory Communication
- Licensing, Recordkeeping & GDPR
- Collaboration Across Departments
- Application Processing & Compliance
- Languages: Fluent in English, Latvian, Russian, Ukrainian, Spanish
Additional Experience
8+ years in Bar & Waitressing and Customer Service roles, enhancing customer interaction and operational management skills.
References
References available upon request.
Timeline
Nightclub Manager
Elysium
03.2024 - 03.2025
Supply Chain Administrator
The Automated Technology Group
02.2023 - 04.2024
Logistics Administrator
Dachser
09.2021 - 05.2022
Customs Declarant
Dachser
04.2021 - 06.2021
Administrator
Wickes
11.2020 - 03.2021
AAT LEVEL 1 & LEVEL 2
Northampton College
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