Diana Ariama
London/Dubai
Summary
Accomplished Senior Executive Assistant with 5+ years of experience providing high-level support to executives and high-profile clients. Skilled in document preparation, project management, and process optimisation, with a track record of enhancing operational efficiency.
Trusted by C-suite executives for exceptional organizational abilities, anticipating needs, and executing complex tasks with precision. Known for handling sensitive information with integrity and discretion while supporting leadership in achieving strategic goals.
Overview
10
10
years of professional experience
3
3
years of post-secondary education
Work History
Executive assistant
VIRGIN MEDIA O2
London
02.2024 - Current
- Manage the Director’s calendar, optimising time for internal and external meetings while anticipating and resolving scheduling conflicts.
- Prioritise and manage the Director’s commitments, ensuring sufficient time for preparation, delegation, and review of critical activities, and proactively addressing urgent changes.
- Oversee email and inbox management, filtering and responding to communications, ensuring timely action, organisation, and escalating priority matters.
- Maintain seamless communication with the Director, providing updates on past, current, and upcoming activities to ensure strategic alignment and informed decision-making.
- Coordinate and organise complex meetings, handling all logistics from scheduling and room bookings to preparing materials and ensuring a high standard of hospitality.
- Manage domestic and international travel logistics, including flight bookings, accommodations, itineraries, and last-minute changes to ensure seamless travel experiences.
- Oversee purchase order processes and vendor relationships, ensuring timely invoice submission, accurate payments, and maintaining budget compliance.
- Collaborate with cross-functional teams, ensuring effective communication and operational support to drive initiatives forward and align with organisational goals.
- Ensure compliance with corporate governance and best practices, advocating for consistency and high standards across all operational processes.
- Provide high-level office administration support, including managing expenses, preparing executive reports, creating presentations, and efficiently handling ad-hoc tasks.
- Manage logistics for cross-departmental meetings, ensuring smooth execution and follow-up actions for regular and ad-hoc sessions.
- Maintain confidentiality and discretion while handling sensitive information, ensuring security and integrity in all interactions.
- Plan and organise large-scale team events (for 180+ people), overseeing venue selection, catering, logistics, and attendee coordination to deliver seamless, impactful events.
Executive Assistant
GD10
London / Dubai
03.2022 - 11.2023
- Drafted contracts and purchase orders for team.
- Managed the CEO’s calendar across multiple time zones, ensuring efficient scheduling and prioritisation of key meetings and events.
- Organised and archived sensitive documents, maintaining confidentiality and accuracy.
- Contributed to operational improvements by identifying and implementing more efficient workflows and processes.
- Tracked and managed company budgets for executive projects, providing detailed reports to ensure financial oversight and accountability.
- Collaborated with cross-functional teams to streamline operations and foster effective communication across departments.
- Developed tailored client onboarding presentations, ensuring alignment with client expectations and the company’s offerings.
- Coordinated complex travel itineraries, including flights, accommodations, and ground transportation, ensuring a seamless experience.
- Regularly updated and maintained financial records, generating monthly and quarterly reports for executive review.
- Led recruitment efforts, conducting interviews and supporting hiring decisions to build a strong, cohesive team.
- Acted as a trusted point of contact for employee concerns, promoting open communication and proactively addressing issues.
Executive assistant
RLM
Dubai / London
02.2021 - 08.2021
- Managed executive’s calendar and prioritised meetings for optimal efficiency.
- Served as primary contact for internal and external stakeholders.
- Created reports, presentations, and documents for executive-level use.
- Coordinated meetings, prepared materials, and took minutes.
- Arranged domestic and international travel with attention to detail.
- Reviewed and processed expense reports, ensuring timely submission.
- Screened and prioritised communications (emails, calls, requests).
- Supported key projects, collaborating with cross-functional teams.
- Handled sensitive information with discretion and upheld confidentiality.
- Provided administrative support to the team as needed.
Personal assistant
iSuperdrive
London
04.2015 - 10.2016
- Handled and screened all incoming communication (mail, emails, and phone calls) for the CEO, ensuring confidentiality, prioritisation of urgent matters, and seamless communication flow.
- Coordinated personal and professional schedules, including managing appointments, meetings, and high-profile events, with a focus on optimising time and minimising conflicts.
- Scheduled and arranged regular vehicle inspections and services, collaborating closely with mechanics, service centres, and dealerships to ensure the CEO's fleet remained in prime condition.
- Managed car reservations and bookings, ensuring seamless transportation for both personal and business-related events, while accommodating special requests and VIP requirements.
- Handled a variety of personal tasks and errands, including purchasing gifts, organising personal appointments (doctors, hair, etc.), and overseeing household management, such as organising deliveries and coordinating with service providers.
- Oversaw personal event planning, from family gatherings to private celebrations, from venue selection to guest accommodations.
- Arranged personal travel for both business and leisure, including flights, hotels, and transportation, ensuring seamless travel experiences tailored to the CEO's preferences.
- Managed household logistics, from organising personal shopping to ensuring smooth operations for the CEO's home and lifestyle needs.
Education
Bachelor of Science - Human Resource Management
Canterbury Christ Church University
London 09.2017 - 05.2020
A-Levels - Business Studies
Bexley Business Academy
LondonGCSEs - 9A*-C’s (Maths, English, And English Literature)
Blackheath Church of England School
LondonSkills
- Time Management
- Attention to Detail
- Personal Travel Arrangements
- Event Planning and Coordination
- Problem Solving
- Analytical Skills
- Financial Management
- Cross-functional Collaboration
- Personal Scheduling & Ad-Hoc Support
- Household Management
- Office Management & Organisation
- Project Management
- Stakeholder Management
- Travel Coordination
- Confidentiality & Discretion
- Executive Support
- Team Leadership
- Budgeting and Expense Management
- Client Relationship Management
- Process Improvement
- Advanced Scheduling & Prioritisation
- Training & Development
Timeline
Executive assistant
VIRGIN MEDIA O2
02.2024 - Current
Executive Assistant
GD10
03.2022 - 11.2023
Executive assistant
RLM
02.2021 - 08.2021
Bachelor of Science - Human Resource Management
Canterbury Christ Church University
09.2017 - 05.2020
Personal assistant
iSuperdrive
04.2015 - 10.2016
A-Levels - Business Studies
Bexley Business Academy
GCSEs - 9A*-C’s (Maths, English, And English Literature)
Blackheath Church of England School
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