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Proficient IT tech, offering over 5 years of experience in helpdesk operations, network maintenance, and mobile device support. Applies technical expertise and diagnostic abilities toward solving problems and maintaining usability and performance. Versed in large data storage networks, voice/data innovations, and VPNs. A hardworking and passionate job seeker with strong organizational skills eager to secure an entry-level Network Engineer position. Ready to help the team achieve company goals.

 Experienced as a Support Engineer with over 7 years of experience in IT industry. Excellent reputation for resolving problems and improving customer satisfaction. 

Looking for a Position of IT Support Engineer in an organisation where I can implement my technical skills for achieving company's goal along with offering exceptional customer service to the customers. Competent desktop support engineer well-versed in assisting users with diverse computer system, mobile device and peripheral equipment problems. Familiar with security standards and usability optimization. Effectively operates autonomously to troubleshoot and fix concerns. Astute Desktop support engineer with proven ability to analyze, diagnose and resolve computer user support issues. Experienced in providing comprehensive technical support to users and resolving complex technical issues. Possesses knowledge of standard operating systems and networking protocols. Results-oriented Desktop Support Engineer with1+ years of experience providing quality and professional installation, configuration and support of desktop and laptop computers, personal and network printers and applications. Strong knowledge of TCP and IP and well-versed in Windows 10 Pro, macOS and Active Directory.

Experienced with providing comprehensive technical support for desktop systems. Utilizes problem-solving skills to diagnose and resolve hardware and software issues efficiently. Knowledge of network configurations and system maintenance to ensure optimal performance.

Dhruvinkumar Ashokbhai Patel

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Desktop & Network Support Engineer

Desktop support engineer

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Master of Science - Global Business Management

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H.S.C - SCIENCE

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Master of Science - Global Business Management

Desktop & Network Support Engineer

Desktop support engineer

BCA - undefined

H.S.C - SCIENCE

S.S.C - undefined

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