DHRUVI ARVINDBHAI SAVANI
Edgware,United Kingdom
Summary
Accomplished professional with expertise in database management and analysis, proficient in tools such as Excel, Tableau, Python, MySQL, and MongoDB. Demonstrates strong skills in report writing and public speaking, complemented by a commitment to data protection and regulatory compliance. Known for customer service excellence and effective team collaboration and leadership. Dedicated to maintaining health and safety awareness while ensuring inventory and stock management efficiency. Aspires to leverage analytical skills to drive data-driven decision-making in a dynamic organisation.
Overview
3
3
years of professional experience
5
5
years of post-secondary education
1
1
Certification
Work History
Healthcare Data Analyst – (Volunteer)
Brent carers centre
London, United Kingdom
05.2023 - 03.2025
- Managed and analysed patient data to support decision-making process in 2-year ophthalmology pilot project.
- Created visually intuitive charts, graphs, and dashboards to present patient trends and key insights to healthcare providers.
- Assisted in streamlining data presentation for clinical decision-making, optimizing resource allocation and improving patient care.
- Utilized tools such as Excel, Python, and Power BI to manage, analyse, and visualize patient datasets.
- Collaborated with clinical teams to identify key metrics for tracking patient outcomes and care improvements.
- Raised awareness about health issues with door-to-door campaigns.
- Supported organisational tasks, streamlined administrative processes in community centre.
Store Assistant
Nisa Local
Hendon Central
04.2023 - 03.2025
- Provided assistance to average of 50 customers per day, resulting in 95% customer satisfaction rate based on feedback surveys.
- Received and organized deliveries, maintaining average of 90% accuracy in stock levels.
- Managed cash transactions accurately with Maintained cleanliness and organization of store, resulting in consistently high hygiene rating of 4.5 stars.
- Collaborate effectively with team members and managers through effective communication skills to ensure successful task completion.
- Improved product availability by effectively restocking shelves.
- Assisted customers, resulting in positive shopping experience.
- Enhanced customer service by responding promptly to queries.
- Followed standard operating procedures strictly enforcing company policies and standards.
Cashier
way 4 save
Watford
09.2022 - 03.2023
- Handled cash and card payments with precision, maintaining 2 customer confidentiality and discretion throughout.
- Provided exceptional customer service, assisting shoppers with inquiries, returns, and product recommendations, achieving 98% customer satisfaction rate.
- Helped reduce checkout wait times by implementing faster scanning and payment techniques, leading to 30% improvement in efficiency..
- Promoted store discounts and loyalty programs, increasing customer engagement and repeat business.
- Ensured clean and organized cashier area, contributing to positive shopping experience.
Education
Master's Degree - Health Informatics
University of West London
London 09.2022 - 06.2024
Bachelor of Science - Microbiology
Veer Narmad South Gujarat University
Surat 06.2017 - 09.2020
Skills
Database Management and Analysis
- Excel, Tableau, MongoDB, MySQL, Python
- Data protection
- Report writing
- Public Speaking & presentation
- Customer Service Excellence
- Inventory & Stock Management
- Team Collaboration & Leadership
- Health & Safety Awareness
- Teamwork & Leadership
- Regulatory Compliance & Attention to Detail
- Environmental conservation understanding
Certification
- Certified Power BI Analyst
- Excel specialist by Microsoft
DECLARATION
I do hereby declare that the above information is true to the best of my knowledge.
Timeline
Healthcare Data Analyst – (Volunteer)
Brent carers centre
05.2023 - 03.2025
Store Assistant
Nisa Local
04.2023 - 03.2025
Cashier
way 4 save
09.2022 - 03.2023
Master's Degree - Health Informatics
University of West London
09.2022 - 06.2024
Bachelor of Science - Microbiology
Veer Narmad South Gujarat University
06.2017 - 09.2020
- Certified Power BI Analyst
- Excel specialist by Microsoft
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