Dynamic and results-oriented professional with a proven track record at Premier Inn, excelling in customer service and financial transactions. Demonstrated expertise in organization and verbal communication, significantly enhancing customer satisfaction and operational efficiency. Known for exceptional ability to manage time and tasks, ensuring seamless operations and positive customer interactions.
Ensured the immaculate cleanliness and impeccable maintenance of the property, consistently exceeding
cleanliness standards.
* Contributed to the security of the property by diligently monitoring entrances and exits, proactively detecting
and addressing any suspicious activities, and promptly communicating security concerns to the relevant
authorities.
* Proficiently executed the handling and rearrangement of bulky furniture and equipment throughout the
property, demonstrating exceptional strength and skill while utilizing specialized tools and equipment for the
seamless transfer of larger items.
* Distinguished as the welcoming face of the establishment, actively engaging with customers and guests.
*Demonstrated a strong commitment to customer service by warmly greeting guests, providing informative
responses to inquiries, and expertly directing them to their destination.
Consistently provided exceptional customer service, ensuring a positive shopping experience for customers by
warmly greeting them, addressing enquiries, and promptly resolving any issues, resulting in a high level of
customer satisfaction.
Demonstrated an extensive knowledge of the products in our inventory, effectively leveraging this expertise
to drive sales and provide valuable recommendations to customers, contributing to increased revenue and
customer loyalty.
Proficiently managed financial transactions, including accurate handling of money, making precise change, and
efficiently operating cash registers, resulting in error-free cash handling and smooth financial transactions.
Exhibited strong communication skills by actively listening and effectively conveying information to both
customers and colleagues, fostering a collaborative and friendly work environment