Dhrushma Patel
Sutton,STN
Summary
First year Pharmaceutical Science student with experience gained in laboratory skills and data analysis in biology and chemistry. Great with teamwork and following instruction and always up for more knowledge. Looking for an entry-level Laboratory assistant role in a company looking to improve healthcare and medicine, which offers an opportunity to be a part of a team. Divers personality with the ability to adapt to a wide range of people and being open to different attitudes, values and personalities.
Overview
8
8
years of professional experience
5
5
years of post-secondary education
2
2
Languages
Work History
Pharmacy Assistant
Hilton Pharmacy
City Of London, LND
11.2021 - Current
- Kept pharmacy counter and related areas clean, neat and organized.
- Counted and labeled prescriptions with correct item and quantity.
- Communicated instructions to patients or caregivers about proper use and storage of drugs.
- Assisted pharmacist by filling prescriptions for customers and responding to patient questions regarding prescription and medication-specific issues.
- Assisted pharmacy staff with preparing medications and filling orders.
- Greeted customers and responded to questions with friendly, knowledgeable assistance.
- Answered telephones and provided information about order status, store hours and pharmacy procedures.
- Typed and printed out prescription and medication labels.
Counter Assistant
Iceland Foods
London, ENG
03.2020 - 11.2021
- Balanced and organized cash register by handling cash, counting change, and storing coupons.
- Stocked merchandise, clearly labeling items, and arranging according to size or color.
- Greeted customers, helped locate merchandise, and suggested suitable options.
- Coordinated restocking of sales floor with current merchandise and accurate signage for current promotions.
- Used POS system to process sales, returns, online orders, and gift card activations.
- Assisted customers with prompt and polite support.
- Replenished sales floor merchandise and organized shelves, racks, and bins for optimal appearance.
- Maintained tidy and organized store environment to comply with cleanliness standards.
Check Out Assistant
Barkers Chemist
City Of London, LND
03.2020 - 04.2020
- Developed strong communication and organizational skills through working on group projects.
- Communicated instructions to patients or caregivers about proper use and storage of drugs.
- Greeted customers and responded to questions with friendly, knowledgeable assistance.
- Merchandised over-the-counter goods and rotated stock.
Customer Service Assistant
DSG Retail Limited
London, ENG
10.2019 - 01.2020
- Answered customer questions about product availability and shipment times.
- Utilized problem-solving skills to address customer queries and complaints.
- Collaborated with other departments to guarantee customer satisfaction.
- Organized and scheduled customer orders to appropriate departments.
- Maintained clean and organized work environment to maintain customer safety.
- Built strong relationships with customers and colleagues by providing friendly and personable service.
- Refunded money and adjusted bills to resolve customer service or billing complaints.
- Described products to customers and how best to care for merchandise.
- Suggested best-fit offerings from available products and services to capitalize on upsell opportunities.
- Provided excellent customer care by responding to requests, assisting with product selection and handling ordering functions.
Customer Service Associate
Bubbletino: Bubble Tea Shop
City Of London, LND
03.2018 - 06.2019
- Served high customer volumes during special events, nights, and weekends.
- Followed strict recipes and drink measurements to minimize product used.
- Organized bar inventory and storage procedures to keep stock within optimal levels and meet expected customer demands.
- Kept bar presentable and well-stocked to meet customer needs.
- Explained daily specials and beverage promotions to exceed daily sales goals.
- Prepared custom drink orders by accurately measuring and mixing house ingredients.
- Maintained impeccably clean, attractive and well-stocked bar area.
Music Technician
Screams Recording Studio
Croydon, CRY
07.2015 - 07.2015
- For 2 Weeks (Year 10 Work Experience –, )
- Booking the rehearsal room
- Recording Room Clean up
- Maintaining the Musical Instrument
- Transformed video and audio recordings into digital formats for editing and archiving.
- Performed site surveys to determine and design appropriate setup and audio equipment needs for various types of live events.
Education
BS hons - Pharmaceutical Science
London Metropolitan University
London, ENG 02.2020 - Current
Extended Diploma - Performance and Production Arts
South Thames College
London, ENG 09.2017 - 07.2019
High School Diploma -
South Thames College
Wandsworth, WND 09.2016 - 07.2017
GCSE -
Burntwood School
Wandsworth, WND 09.2011 - 07.2016
Skills
Effective communication
Fluent in [Gujarati and Hindi]
Technical Support
Sterilization techniques
Equipment testing and calibration
Mass spectroscopy
Documentation and reporting
Clinical chemistry
Timeline
Pharmacy Assistant
Hilton Pharmacy
11.2021 - Current
Counter Assistant
Iceland Foods
03.2020 - 11.2021
Check Out Assistant
Barkers Chemist
03.2020 - 04.2020
BS hons - Pharmaceutical Science
London Metropolitan University
02.2020 - Current
Customer Service Assistant
DSG Retail Limited
10.2019 - 01.2020
Customer Service Associate
Bubbletino: Bubble Tea Shop
03.2018 - 06.2019
Extended Diploma - Performance and Production Arts
South Thames College
09.2017 - 07.2019
High School Diploma -
South Thames College
09.2016 - 07.2017
Music Technician
Screams Recording Studio
07.2015 - 07.2015
GCSE -
Burntwood School
09.2011 - 07.2016