Dhaval Bhatnagar

Branch Operations:

• Oversee daily branch operations, including administration, monitoring finance including budgeting, cash flow, and performance reporting, and ensuring seamless coordination between department.

Event & Project Management:

• Lead and coordinate government funded training projects, ensuring compliance and timely delivery.
• Plan and execute local marketing campaigns to boost course enrolments.

Sales & Client Consultations:

• Drive sales growth through consultations, lead generation, and customer relationship management.
• Drove product sales by developing and implementing sales strategy that boosted branch sales by 45% within 10 months time.
• Analyse market trends and performance data to identify growth opportunities and optimise strategy.

Crowd & Venue Management

• Assisted with event-day operations, streamlining security protocols and crowd control at major sporting events.
• Efficiently managed ticketing and entry processes, significantly reducing queue times and enhancing customer experience.
• Ensured safety and compliance with venue protocols.
• Managed entry points and carried out access control duties.
• Provided information and guidance to attendees.
• Supported coordination between event staff and security teams.

• Coordinated facility management and maintenance procedures to keep areas functional and professional.
• Kept equipment safe for use with regular preventive maintenance.
• Oversaw daily operations to mention bet practice and quality standards.
• Managed calendar to schedule activities and events, keeping leisure facility equipped with resources. Implemented product storage and flow strategies for minimal delays in fulfilling demand.
• Directed daily operations to achieve maximum efficiency and productivity.

• Used detailed SEO expertise to improve online platform reach and engagement.
• Closely analysed data to assess performance and success of digital marketing campaigns.
• Monitored social media platform and ran performance engagement analyses to inform optimisation strategies.