DHAVAL BHATNAGAR
London
Summary
Accomplished professional with extensive expertise in branch administration, sales and business development. and event and project coordination. Demonstrates exceptional client consultation skills, operational efficiency, and team leadership. Proficient in scheduling, resource allocation, crowd and venue management, facilities management. inventory control, logistics, digital marketing, SEO, financial analysis, data analysis, social media monitoring and engagement. Adept at strategic planning and execution with advanced Microsoft Office skills. Committed to driving organisational success through effective communication and strategic initiatives.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Branch Manager & Sales Executive
Future Connect Training & Recruitment
London
09.2024 - Current
- Branch Administration: Managed daily operations, ensuring seamless coordination between departments and optimizing workflow efficiency.
- Sales & Client Consultation: Conducted face-to-face consultations, providing tailored solutions to prospective
clients and achieving sales targets. - Drove product sales by developing and implementing sales strategy that boosted branch sales by 45% within 7 months.
- Event & Project Coordination: Organized promotional campaigns and community outreach programs to enhance brand visibility and customer interaction.
MATCH DAY SECURITY, LORD'S CRICKET GROUND,
G4S Security
London
03.2024 - 09.2024
- Optimized Resource Allocation: Enhanced operational efficiency by streamlining security protocols, administrative processes, and inventory management.
- Leadership & Scheduling: Supervised a high-performing security team, ensuring optimal staffing, effective scheduling, and seamless event security operations.
- Crowd & Venue Management: Efficiently managed ticketing and entry processes, significantly reducing queue times and enhancing customer experience.
FACILITY AND LOGISTICS MANAGEER,
156 Cricket Coaching
Leeds
05.2023 - 10.2023
- Coordinated facilities management and maintenance procedures to keep areas functional and professional.
- Kept equipment safe for use with regular preventive maintenance.
- Oversaw daily operations to maintain best practices and quality standards.
- Managed calendar to schedule activities and events, keeping leisure facility equipped with resources. Implemented product storage and flow strategies for minimal delays in fulfilling demand.
- Directed daily operations to achieve maximum efficiency and productivity
DIGITAL MARKETING INTERN
156 Cricket Coaching
Leeds
05.2023 - 10.2023
- Used detailed SEO expertise to improve online platform reach and engagement.
- Closely analysed data to assess performance and success of digital marketing campaigns.
- Monitored social media platforms and ran performance and engagement analyses to inform optimisation strategies.
Education
Master of Science - Sports Business Management
Leeds Beckett University
Leeds 09/2022 - 01/2024
Bachelor of Arts - BA (Honours) Business Management
Middlesex University
London 09/2018 - 09/2021
Skills
- Sales & Business Development
- Event & Project Coordination
- Client consultation expertise
- Operational efficiency
- Team leadership and supervision
- Scheduling and resource allocation
- Crowd & Venue Management
- Digital Marketing & SEO
Financial and data analysis
- Social Media Monitoring & Engagement
- Strategic Planning & Execution
- Microsoft Office expert
- Communication skills
- Facility Manager
- Inventory Control & Logistics
Affiliations
- Professional Cricket
- Video Games & E-Sport
- Hiking & Trails
- MMA
Certification
Google Project Management certified
Business of Sports League certified
Team Management in sports certified
References
TomShaw, 156CricketCoaching-156cricketcoaching@gmail.com
Sagar Allagh, Future Connect Training & Recruitment - sagar.a@fctraining.org
Timeline
Branch Manager & Sales Executive
Future Connect Training & Recruitment
09.2024 - Current
MATCH DAY SECURITY, LORD'S CRICKET GROUND,
G4S Security
03.2024 - 09.2024
FACILITY AND LOGISTICS MANAGEER,
156 Cricket Coaching
05.2023 - 10.2023
DIGITAL MARKETING INTERN
156 Cricket Coaching
05.2023 - 10.2023
Master of Science - Sports Business Management
Leeds Beckett University
09/2022 - 01/2024
Bachelor of Arts - BA (Honours) Business Management
Middlesex University
09/2018 - 09/2021
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