DHARMIK PATEL
NORTHOLT,United Kingdom
Summary
Dynamic professional with a strong foundation in teamwork and collaboration, interpersonal communication, and active listening. Demonstrates exceptional problem-solving abilities and accountability, consistently fostering a positive mindset in all endeavours. Committed to self-awareness and continuous improvement, aiming to leverage these skills towards achieving impactful career goals.
Overview
9
9
years of professional experience
6
6
years of post-secondary education
Work history
Health Care Assistant
4319 Fountain Care Ltd
06.2022 - 03.2026
- Managed personal hygiene of bed-bound patients, maintained dignity and respect at all times.
- Collaborated with nurses to provide comprehensive patient care, ensuring a smooth recovery path.
- Provided emotional support to patients and their families during difficult times.
- Handled challenging behaviour from dementia-affected individuals effectively without resorting to force or intimidation.
- Assisted elderly residents with daily tasks such as eating, bathing and dressing up for an enhanced quality of life while living in care homes.
- Kept detailed records of patient progress, assisted medical staff in treatment planning.
Finance Administrator
ADLINK.UK.LTD
Wembley, United Kingdom
01.2021 - 06.2022
- Assisted in processing sales invoices.
- Prepared monthly accounting reconciliations.
- Ensured compliance with financial rules of the company.
- Supported preparation of accounts for payments received and purchases made by the organisation.
- Monitored day-to-day incomes and expenditures.
- Aided in improving financial controls within the organisation.
- Contributed to drawing up monthly budgets based on business necessities.
Production Staff
ADLINK.UK.LTD
Wembley, United Kingdom
01.2020 - 01.2021
- Assisted in feeding raw materials into machinery.
- Supported assembly of goods on production lines.
- Monitored production process to ensure efficiency.
- Conducted basic quality checks and tests.
- Organised storage of goods and raw materials in warehouse.
- Oversaw assembly line and removed faulty products.
- Reported issues to supervisor on duty.
- Completed additional tasks as assigned.
Service Manager
Tata Motors (Shreeji Motors)
Vidhyanagar, India
05.2018 - 08.2020
- Monitored staff performance to ensure excellent customer service.
- Assisted customers in resolving complaints effectively.
- Supported customers by addressing their needs and requests proactively.
- Engaged with customers to understand service requirements and provide suitable solutions.
- Followed up on customer complaints and requests to maintain high service standards.
Relationship Manager
Tata Motors (Progressive Cars Pvt.Ltd)
Anand, India
08.2017 - 04.2018
- Assisted in developing sales and marketing strategies to attract new customers and improve sales performance based on market analysis.
- Scheduled and participated in meetings with clients to foster strong and enduring relationships.
- Handled customer complaints promptly and effectively to ensure satisfaction.
- Conducted research to pinpoint new sales opportunities and potential leads.
- Maintained client correspondence and sales records on CRM systems for marketing initiatives.
- Communicated with clients through various channels to provide informed advice and support.
Education
Bachelor of Mechanical Engineering -
Sigma Institute of Engineering
Vadodara, Gujarat, India 01.2012 - 01.2017
Master of Business Administration - with placement year
University of Roehampton
London, United Kingdom 01.2021 - 01.2022
Skills
- Teamwork and collaboration
- Interpersonal communication
- Active listening
- Problem-solving
- Accountability
- Self-awareness
- Positive mindset
LANGUAGES
English
Hindi
Gujarati
INTERESTS
Hobbies: Reading, Travelling.
Timeline
Health Care Assistant
4319 Fountain Care Ltd
06.2022 - 03.2026
Finance Administrator
ADLINK.UK.LTD
01.2021 - 06.2022
Master of Business Administration - with placement year
University of Roehampton
01.2021 - 01.2022
Production Staff
ADLINK.UK.LTD
01.2020 - 01.2021
Service Manager
Tata Motors (Shreeji Motors)
05.2018 - 08.2020
Relationship Manager
Tata Motors (Progressive Cars Pvt.Ltd)
08.2017 - 04.2018
Bachelor of Mechanical Engineering -
Sigma Institute of Engineering
01.2012 - 01.2017