Dharmesh Mehta
Store Manager
Alton
Summary
Proficient Store Manager dedicated to hiring top-notch sales associates and maintaining smooth, efficient and highly successful store operations. Organized and effective at encouraging staff cooperation and productivity to meet and exceed objectives. Born leader and analytical problem-solver with proven team building and management success.
Overview
7
7
years of professional experience
6
6
years of post-secondary education
1
1
Certification
Work History
Store Manager
Arvi Associates Ltd
alton
06.2021 - Current
- Set effective store schedules based on forecasted customer levels, individual employee knowledge, and service requirements.
- Supervised guests at front counter, answering questions regarding products.
- Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
- Coached sales associates in product specifications, sales incentives, and selling techniques, significantly increasing customer satisfaction ratings.
- Completed point of sale opening and closing procedures.
- Reconciled daily sales transactions to balance and log day-to-day revenue.
- Assisted with hiring, training and mentoring new staff members.
- Maximized sales and minimized shrinkage through excellent customer service and adherence to standard practices.
- Managed inventory control, cash control, and store opening and closing procedures.
- Negotiated price and service with customers and vendors to decrease expenses and increase profit.
- Monitored daily cash discrepancies, inventory shrinkage and drive-off.
- Reduced operational risks while organizing data to forecast performance trends.
Business Development Manager
Hdfc Life Insurance Company Ltd
surat
05.2019 - 01.2020
- Generated new business with marketing initiatives and strategic plans.
- Reached out to potential customers via telephone, email, and in-person inquiries.
- Established relationships with key decision-makers within customer's organization to promote growth and retention.
- Negotiated and closed long-term agreements with new clients in assigned territory.
- Performed client research and identified opportunities for account growth, account penetration and market expansion.
- Compiled product and customer data to generate informed profit projections.
Business Development Manager
Nexcode Infotech
surat
08.2016 - 04.2019
- Generated new business with marketing initiatives and strategic plans.
- Reached out to potential customers via telephone, email, and in-person inquiries.
- Established relationships with key decision-makers within customer's organization to promote growth and retention.
- Identified and pursued valuable business opportunities to generate new company revenue and improve bottom line profit.
Education
Bachelor of Engineering - Electronics Technology
Gujarat Technological University
Surat 07.2012 - 05.2016
MBA - Marketing
University of Worcester
Worcester, United Kingdom 01.2020 - 03.2022
Skills
Team leadership and coaching
Maximizing profitability
Order management
Relationship building and management
Store displays
Customer Response
Financial operations management
Team Building
Hourly shift management
Training and mentoring
Sales expertise
Staff Management
Product and service sales
Opening and closing procedures
Staff training and development
Customer Relations
Accurate money handling
Database Management
Certification
Charted management institute level 7 certificate in strategic management and leadership a
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline
Charted management institute level 7 certificate in strategic management and leadership a
04-2023
Store Manager
Arvi Associates Ltd
06.2021 - Current
MBA - Marketing
University of Worcester
01.2020 - 03.2022
Business Development Manager
Hdfc Life Insurance Company Ltd
05.2019 - 01.2020
Business Development Manager
Nexcode Infotech
08.2016 - 04.2019
Bachelor of Engineering - Electronics Technology
Gujarat Technological University
07.2012 - 05.2016