Shop supervisor Top Shop & Off Licence
Nirveen Singh
Old Windsor, Windsor and Maidenhead
10.2024 - 10.2024
- Assisted customers in finding desired items, enhancing satisfaction levels.
- Implemented safety procedures by adhering to health and safety regulations.
- Coached team to deliver top-quality customer service and uphold brand values.
- Organised shift schedules for optimal staff coverage during peak hours.
- Streamlined inventory management to reduce product wastage.shift
- Helped customers to pack away shopping for improved customer experience.
- Handled cash and card payments with precision, maintaining customer confidentiality and discretion throughout.
- Used POS register system to total values and complete cheque, card, or mobile payments.
- Stocked and faced-up shelves to create eye-catching displays and present merchandise effectively.
- Kept store tidy to maintain cleanliness and quality standards.
- Moved cages onto shop floor with minimal disturbance to customers.
- Answered customer enquiries, providing current and precise pricing and delivery area info.
- Drafted procedural statements and guidelines for company-wide use.
- Developed organisational policies for administrative oversight and internal controls.
