Summary
Overview
Work History
Education
Skills
Accomplishments
Software
Languages
Timeline
Generic

Dhanush Rangoju

Shift Manager
Telford

Summary

Proficient Shift Manager knowledgeable about scheduling, money handling and team management. Adept at handling all areas of operations. Eager to develop and advance professionally into a more challenging position. Experienced Shift Manager highly effective at keeping operations running smoothly and customers satisfied with high-quality, efficient service. Talent for proactively solving problems and keeping team members on task.

Overview

4
4
years of professional experience

Work History

Chef

KFC Restaurant
06.2023 - Current
  • Optimized food preparation processes, implementing time-saving techniques without compromising quality.
  • Maintained well-organized mise en place to keep work consistent.
  • Enhanced customer satisfaction by consistently delivering high-quality culinary creations.
  • Inventoried food, ingredient, and supply stock to prepare and plan vendor orders.
  • Trained kitchen staff to perform various preparation tasks under pressure.
  • Continually improved kitchen safety by enforcing strict hygiene protocols and staff training on equipment usage.
  • Checked freezer and refrigerator prior to each shift to verify correct temperatures.

Guest Service Assistant

Morrisons Supermarket
02.2023 - 05.2023
  • Provided personalized recommendations for local attractions, promoting positive guest experiences outside of the establishment.
  • Trained new Guest Service Assistants on company protocols and best practices, fostering an environment of continuous improvement within the team.
  • Communicated effectively with team members to guarantee smooth operations during high-volume periods.
  • Handled guest complaints calmly and efficiently, rectifying issues to maintain customer loyalty.

Trainee

Oberoi Hotels & Resorts
01.2021 - 06.2021
  • Learned new materials, processes, and programs quickly.
  • Shadowed senior team members to learn all related jobs and tasks.
  • Attended training courses to build understanding of processes, techniques, and industry.
  • Participated in on-the-job training, working closely with supervisors and coworkers and asking appropriate questions.

Education

Master of Science - Tourism And Hospitality Management

University College Birmingham
Birmingham, United Kingdom
04.2001 -

Bachelor of Arts - Hospital Administration

University of West London
London, United Kingdom
04.2001 -

Bachelor of Science - Hospitality Administration And Management

International Insititute of Hotel Management
Hyderabad
04.2001 -

Skills

    Meal Preparation

    Menu development

    Kitchen Management

    Food quality

    Staff Coordination

    Cost Control

    Staff Training and Development

    Food and beverage knowledge

    Revenue management

    Guest Relations Management

    Property Management Systems

    Guest complaint resolution

    Talented leader

    Brand Management

Accomplishments

  • Reduced food costs by 12% by sourcing and securing supplier.
  • Re-designed kitchen stations and equipment placement which increased productivity and enhanced workflow processes.

Software

Microsoft

Languages

Telugu
Native language
English
Advanced
C1
Welsh
Upper intermediate
B2
Hindi
Advanced
C1
scottish
Advanced
C1

Timeline

Chef

KFC Restaurant
06.2023 - Current

Guest Service Assistant

Morrisons Supermarket
02.2023 - 05.2023

Trainee

Oberoi Hotels & Resorts
01.2021 - 06.2021

Master of Science - Tourism And Hospitality Management

University College Birmingham
04.2001 -

Bachelor of Arts - Hospital Administration

University of West London
04.2001 -

Bachelor of Science - Hospitality Administration And Management

International Insititute of Hotel Management
04.2001 -

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Dhanush RangojuShift Manager