Dhanush Mathighatta Shobhan babu
Belfast
Summary
A data analyst with hands-on expertise in Excel, SQL, and Python, using data to drive clear, actionable insights across sales performance, campaign analysis, and KPI tracking. Skilled in Tableau and Power BI dashboard development, predictive modelling, and cross-functional stakeholder management, with a strong track record of turning complex data into measurable business outcomes.
Overview
1
1
year of professional experience
5
5
years of post-secondary education
1
1
Certification
Work history
Data Controller – BOMs / M E
Thompson Aerospace
Craigavon
2025.05 - Current
- Validate 100% of incoming engineering design change requests against technical drawings, updating and structuring Bill of Materials (BOM) data across 10+ active aerospace assemblies using Advanced Excel and the TAM 123 system, keeping full traceability, version control, and zero-error data integrity throughout.
- Carry out multi-stage, 3-point data validation and quality checks on all BOM entries, using Excel cross-referencing and formula-driven verification to manage hundreds of part numbers, quantities, and revision updates in line with aerospace industry standards.
- Act as the final checkpoint in a 2-stage design-to-manufacturing pipeline, delivering accurate, audit-ready BOM releases within tight deadlines and bridging design intent with production requirements where accuracy is non-negotiable.
Billing Analyst
BT Group
Belfast
2025.02 - 2026.04
- Track and resolve 60+ daily billing queries, sustaining a 80% first-contact resolution rate while processing £10,000+ in monthly customer payments, including sensitive bereavement cases.
- Generate £25,000+ in additional revenue by setting up payment plans for 150+ overdue accounts, proactively flagging and escalating high-risk cases to support early intervention and recovery processes.
- Collaborate with cross-functional teams to implement process and governance improvements, reducing escalations by 20% and maintaining accurate operational records using Excel, Outlook and One View.
Data & Web Solutions Specialist
Kitchen OS
Belfast
2024.11 - 2025.02
- Built and launched two fully responsive company websites and designed interactive Tableau dashboards with live KPIs from MySQL and real-time API data, boosting operational efficiency by 25%.
- Presented complex data insights and visualisations to stakeholders, improving understanding and influencing decision-making, while negotiating with three third-party vendors to identify cost-effective solutions.
- Optimised database performance by merging and analysing 10,000+ records with advanced SQL queries, detecting and resolving critical anomalies, and streamlining reporting processes for greater accuracy and control.
Education
Masters of Science (MSc) - Business Analytics
Queen's University of Belfast
Belfast, UK 2023.09 - 2024.12
B.E - Computer Science Engineering
Visvesvaraya Technological University
Mysore, India, India 2019.06 - 2023.06
Skills
- Data Analytics & Performance Analysis
- Advanced Excel (Pivot Tables, VBA, Complex Data Analysis, Advanced Formulas)
- Agile Methodologies & Test-and-Learn Approaches
- Stakeholder Management & Cross-Functional Collaboration
- Project Management & Process Improvement
- KPI Development, Tracking & Performance Measurement
- Sales Performance & Trading Analysis
- Campaign Performance Analysis & Customer Value Management
- SQL (MySQL, PostgreSQL, Advanced Querying, Data Manipulation)
- Data Visualization & Dashboard Development (Tableau, Power BI, Qliksense/Qlikview)
- Python (Pandas, NumPy, Matplotlib, Seaborn)
- R (dplyr, ggplot2, Statistical Analysis)
- Statistical Methods (Predictive Modelling, Forecasting, Trend Analysis)
- Machine Learning (Random Forest, Regression, Decision Trees, XGBoost)
- ETL Processes & Database Management
- Data Governance, Quality Management & Validation
- Sales Target Setting & Payplan Performance Tracking
PROJECTS
Strategic Customer Segmentation & Predictive Analysis:
Analysed 10,000+ transaction records using R and Tableau, identifying 3 customer segments via K-means and improving targeting accuracy by 78% by resolving 2,400+ data anomalies and ensuring 100% data quality., Built interactive Tableau dashboards visualising spending patterns and behavioural trends, validating segments with ANOVA and regression to inform cost-optimisation strategies.
LANGUAGES
English - Fluent
Hindi - Advanced
REFERENCES
References available upon request.
Certification
- Accenture North America – Data Analytics and Visualization Job Simulation (Forage, Jul 2024)
- Financial Forecasting with Analytics Essential Training (LinkedIn, Jul 2024)
- Intermediate SQL (DataCamp, Jul 2024) & SQL essential Training (DataCamp, )
- Qlik Sense Essential Training (LinkedIn E-learn)
- Introduction to R (DataCamp, Oct 2023)
- Agile Business Analysis
DISSERTATION
- Predictive Analytics for Credit Risk Management in the Indian Banking Sector
- Analyzed 51,336+ banking records using Python, R, and SQL, cleaning 10,000+ invalid entries and merging internal/external datasets
- Achieved 93.3% accuracy by developing Random Forest models with 5-fold cross-validation and hyperparameter tuning across 4 algorithms
- Applied SHAP analysis and statistical methods (PCA, Chi-square testing) to identify key predictors from 88 variables
- Delivered findings through 8,248-word research report with visualizations (ROC curves, confusion matrices, feature plots)
AWARDS & ACHIEVEMENTS
Winner, Data For Good Hackathon, Queen's University Business School (2024): Developed innovative healthcare solutions for Northern Ireland using Tableau and R Studio; hackathon judged by industry leaders including Kainos, EY and FinTru.
Timeline
Data Controller – BOMs / M E
Thompson Aerospace
2025.05 - Current
Billing Analyst
BT Group
2025.02 - 2026.04
Data & Web Solutions Specialist
Kitchen OS
2024.11 - 2025.02
Masters of Science (MSc) - Business Analytics
Queen's University of Belfast
2023.09 - 2024.12
B.E - Computer Science Engineering
Visvesvaraya Technological University
2019.06 - 2023.06