Aylin Apturahim
Legal
Summary
Detail-oriented and self-motivated professional with a strong background in communication, customer service, and organisational management. Currently pursuing opportunities to apply skills within the legal sector, aiming to support legal teams and enhance client experiences. Committed to fostering a collaborative work environment and contributing to the achievement of organisational goals through diligent support and strategic problem-solving.
Overview
9
9
years of professional experience
Work History
John Moore's legal advice centre
Pro Bono Legal Advisor
09.2021 - 05.2023
- Client Interaction & Legal Advice: Conducted thorough client interviews, using strong interpersonal skills to gather relevant information and provide tailored legal advice, ensuring all advice was clear and met client needs.
- Document Drafting & Review: Drafted and reviewed legal documents, including advice letters and case studies, with a keen focus on accuracy, compliance, and clarity, ensuring high-quality documentation aligned with legal standards.
- Case Management & Prioritisation: Assisted with case triage and resource allocation, helping to prioritise legal matters and optimise workflow for efficient case handling, while ensuring timely client updates and communications.
- Collaboration & Teamwork: Worked closely within multidisciplinary teams, coordinating effectively with legal professionals, support staff, and external legal teams to ensure seamless case progression and resource sharing.
- Public Speaking & Presentation: Delivered clear and engaging presentations on legal topics, demonstrating public speaking and advocacy skills, and ensuring complex legal information was easily understood by diverse audiences.
Luxury Sales Assistant
CRICKET Fashion
Liverpool
09.2023 - Current
- Delivered exceptional customer service, building strong, lasting relationships, including with celebrity clientele, to drive loyalty and sales.
- Leveraged communication and negotiation skills gained from my law degree to effectively close sales and handle customer inquiries.
- Managed client concerns with professionalism, using conflict resolution techniques to protect brand reputation.
- Ensured compliance with brand standards through effective product presentation and store maintenance.
- Accurately processed transactions, adhering to company procedures for smooth operations.
- Provided tailored advice and recommendations by understanding clients' needs and preferences.
- Maintained accurate product labelling and pricing, reflecting promotions and offers.
Voluntary worker
Travelteer
Hikkaduwa, Sri Lanka
05.2023 - 07.2023
- Leveraged research and communication skills developed through law studies to advocate for conservation initiatives, tutor English language learners, and fundraise for charitable causes, demonstrating a commitment to sustainability, education, and community service.
Event Coordinator
ASOC Asian Society
01.2021 - 12.2023
- Project Planning & Execution: Successfully organised large-scale events with 500+ attendees, managing all stages from planning to on-the-day coordination, demonstrating strong organisational skills.
- Collaboration & Stakeholder Management: Worked with external vendors and businesses to enhance event experiences, fostering strong stakeholder relationships and ensuring effective communication.
- Time Management & Organisation: Balanced event coordination with a demanding law degree, showcasing excellent time management and organisational abilities.
- Marketing & Engagement: Developed marketing strategies to increase event visibility and drive participation, proactively engaging the university community.
- Continuous Improvement: Implemented feedback post-events to assess success and identify areas for improvement, refining event execution strategies for future success.
Retail sales assistant
GUESS
11.2018 - 05.2021
- Managed stock replenishment and ensured visual merchandising standards were constantly met.
- Handled customer complaints swiftly and efficiently to achieve high satisfaction levels
- Trained new team members to ensure consistent service excellence
- Utilised extensive product expertise to proactively engage with clients
Education
Masters in Law (combined with LPC) - Law
John Moore's University
Bachelor of Laws-LLB -
John Moore's University
07.2023
BTEC- Business - Business
Hugh Baird College
A Levels- Business and Law -
South Sefton College
High School Diploma -
Savio Salesian College
Hobbies and Interest
Skills
- Exceptional Interpersonal and Communication Skills: Proficient in both verbal and written communication, enabling effective collaboration with clients and colleagues
- Strong Customer Service Orientation: Able to build rapport and trust with clients, ensuring positive experiences and promptly addressing concerns
- Advanced Organisational Skills: Detail-oriented with a proven ability to manage multiple tasks, prioritise effectively, and meet deadlines in fast-paced environments
- Proficient in Technology: Skilled in various computer applications and legal software, enhancing efficiency in document management and communication
- Research and Analytical Skills: Capable of conducting thorough legal research and analysis to support case preparation and decision-making
- Confidentiality and Discretion: Committed to maintaining the highest standards of confidentiality and professionalism when handling sensitive information
- Languages: Native English speaker; fluent in Turkish, facilitating communication with diverse clients and stakeholders
Name & contact
Personal Information
Timeline
Luxury Sales Assistant
CRICKET Fashion
09.2023 - Current
Voluntary worker
Travelteer
05.2023 - 07.2023
John Moore's legal advice centre
Pro Bono Legal Advisor
09.2021 - 05.2023
Event Coordinator
ASOC Asian Society
01.2021 - 12.2023
Retail sales assistant
GUESS
11.2018 - 05.2021
Masters in Law (combined with LPC) - Law
John Moore's University
Bachelor of Laws-LLB -
John Moore's University
BTEC- Business - Business
Hugh Baird College
A Levels- Business and Law -
South Sefton College
High School Diploma -
Savio Salesian College
Hobbies and Interest
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