Dezarnique Mason
Dudley,England
Summary
Motivated professional with strong customer service abilities. Delivers excellent support through effective communication and problem resolution. Adapts quickly to customer needs, ensuring positive experiences and satisfaction.
Overview
1
1
year of professional experience
Work History
bartender asstiant
spade&hammer
birmingham, england
12.2024 - 02.2025
- Took customer orders and prepared drinks following best practices for each type.
- Kept bar stocked and organised for easy access and quick service to customers.
- Cleaned bar of discarded items and wiped up spills without delay to maintain professional appearance.
Automobile Mechanic Assistant
esso mibsons service
handsworth, england
05.2024 - 06.2024
- Shadow support for electronic tasks, passing needed tools to technicians.
- Perform oil changes, verify fluid levels, and handle light bulb replacements.
- Handle customer payments, validating amounts and processing transactions accurately.
- Manage online promotions and marketing activities across digital channels consistently.
- Identified mechanical faults, determined causes and ordered new parts to resolve issues.
- Performed routine maintenance checks, including oil changes, tyre rotations, and fluid top-ups, to prevent future mechanical failures.
Education
NVQ Level 1 - public service and sports
Dudley College of Technology
Dudley 2025 - 2026
NVQ Level 1 - mechanical engineering
South and City College Birmingham
Birmingham 2024 - 2025
Skills
- Customer service
- Communication
- Problem resolution
- Team collaboration
- Time management
- Cash handling
- Promotion management
- Positive attitude
Timeline
bartender asstiant
spade&hammer
12.2024 - 02.2025
Automobile Mechanic Assistant
esso mibsons service
05.2024 - 06.2024
NVQ Level 1 - mechanical engineering
South and City College Birmingham
2024 - 2025
NVQ Level 1 - public service and sports
Dudley College of Technology
2025 - 2026